Team Lead, Training

About This Role

Job title: Team Lead, Training

Location: Noon Fulfilment Center – KEZAD, Abu Dhabi

Reporting to: Training Lead

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Team Lead, Training who can help us move even faster.

noon’s mission: Every door, every day.

What you'll do

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

To deliver basic operational and onboarding training to warehouse associates, ensuring they understand warehouse processes, follow SOPs, and perform their roles efficiently, safely, and accurately.

• Conduct classroom and on-floor training sessions for new joiners and existing warehouse associates.
• Deliver training on warehouse processes including inbound, outbound, picking, packing, sorting, and returns.
• Explain SOPs, work instructions, and quality standards in a simple, practical, and easy-to-understand manner.
• Conduct assessments to evaluate understanding and skill levels of associates.
• Support cross-training initiatives across multiple warehouse functions based on operational requirements.
• Coordinate with Operations leaders for training schedules, coverage, and training-related activities.
• Provide real-time on-floor coaching and guidance during live warehouse operations.
• Observe associate performance and correct process deviations immediately to ensure compliance.
• Support supervisors in improving productivity, quality, accuracy, and operational compliance.
• Reinforce 5S standards, housekeeping practices, and workplace discipline across the fulfillment center.
• Maintain accurate training attendance records and basic training reports.
• Track completion of induction, refresher, and mandatory training programs.
• Support skill validation, certification, and assessment documentation.
• Share structured feedback with the Training supervisor and Operations teams to improve performance.
• Assist in updating training materials and content when warehouse processes or SOPs change.

What you’ll need

• Minimum education: Diploma or Graduation.
• 2–3 years of experience in warehouse operations or related logistics/support functions.
• Prior exposure to training, coaching, or knowledge-sharing roles within warehouse environments is preferred.
• Candidates with hands-on operational knowledge and an interest in learning & development will perform well in this role.
• Practical knowledge of inbound, outbound, picking, packing, sorting, and returns processes.
• Comfortable working on the warehouse floor during live operations.
• Basic computer skills including Excel, attendance tracking, and reporting tools.
• Language Skills: Basic English required; spoken Hindi is an added advantage.
• Communication: Ability to clearly explain processes to frontline warehouse staff.
• Patience & Positive Attitude: Comfortable working with large associate groups and new joiners.
• Team Collaboration: Strong coordination skills with Operations and Training teams.
• Adaptability: Willingness to learn and support dynamic warehouse environments.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.