Team Lead-Sales

Overview

Team Leadership & Supervision

• Manage, mentor, and motivate a team of academic counselors.
• Conduct regular performance reviews and provide coaching for improvement.
• Allocate leads and monitor conversion rates.

• Sales & Enrollment Management

• Drive student enrollment targets through effective counseling and sales strategies.
• Track daily, weekly, and monthly sales performance of the team.
• Ensure adherence to sales processes and CRM usage.

Academic Counseling

• Guide prospective students on suitable courses/programs based on their academic background and career goals.
• Address student queries regarding curriculum, fees, and career outcomes.
• Ensure counseling quality standards are maintained across the team.

Process & Compliance

• Implement and enforce company policies, ethical sales practices, and compliance with admission guidelines.
• Maintain accurate records of student interactions and enrollment data.

Collaboration & Reporting

• Coordinate with marketing, operations, and academic teams to streamline lead flow and student onboarding.
• Prepare MIS reports, dashboards, and present team performance to senior management.

Responsibilities

• Achieve team sales targets consistently.
• Train new counselors on sales techniques and academic counseling methods.
• Monitor lead quality and improve conversion strategies.
• Handle escalated student concerns and resolve them effectively.
• Contribute to process improvements for better student experience and higher enrollments.
• 4.

& Competencies

• Strong leadership and people management skills.
• Excellent communication and persuasive counseling ability.
• Knowledge of EdTech products, courses, and industry trends.
• Analytical skills for sales forecasting and performance tracking.
• Proficiency in CRM tools, MS Office, and reporting systems.

Job Type: Full-time