Team Lead, Ground Operations (3rd Shift)

Strategic Leadership & Team Culture

Overnight Shift Leadership: Provide direct leadership, coaching, and mentorship to both technical staff and contract personnel during the 3rd shift.

Team Development: Engage in the recruiting, hiring, onboarding, and training of workshop personnel. Foster a high-performance culture centered on accountability, safety, and continuous improvement.

Resource Management: Assist in creating and managing employee and contractor schedules, including time-off.

Performance Tracking: Support the tracking of Key Performance Indicators (KPIs) to measure individual and team performance, providing consistent feedback to help your team achieve its mission.

Continuous Process Improvement: Identify bottlenecks in overnight workflows and implement lean methodologies to streamline maintenance, repair, and fleet readiness processes, driving ongoing operational efficiency.

Technical Execution & Maintenance

Overnight Maintenance Optimization: Lead vehicle maintenance and rework activities during low-demand periods to maximize daytime vehicle availability and service efficiency.

Technical Escalation: Serve as the primary escalation point for complex technical issues, ensuring all work meets rigorous internal quality standards.

Data-Driven Operations: Support the analysis, documentation, and reporting of fleet data to aid in root cause analysis on component and vehicle-level issues, preventing future downtime.

Safety Stewardship: Enforce all health and safety policies in the workshop. Ensure the facility remains clean, organized, and free of hazardous materials in accordance with company and OSHA guidelines.

Mission Readiness & Logistics

Software Deployment: Ensure the correct software and firmware are deployed to the right vehicles at the right time to support morning operations.

Pre-Mission Checks & Ingest: Direct the ingest of vehicles, conduct rigorous pre-mission checks, and ensure the completion of readiness checklists for the first shift.

Logistical Support: Oversee the logistical movement and storage of vehicles to ensure seamless shift transitions.

Vehicle Operations: Manually drive and maneuver autonomous and auxiliary vehicles when needed to support readiness workflows and yard logistics.

Multi-Site Support: Support team and vehicle fleet operations across multiple sites within the geo, coordinating across different Mission Readiness and Base Operations locations as operations scale.

Bachelor's degree in a technical or business field, or a Technical trade school certificate / Associate Degree in automotive repair.

Strong understanding of electric vehicle architecture and high-voltage systems.

Experience in a fast-paced service environment.

Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.