Team Lead, Business Analysts

Position overview

Leadership and delivery

• Lead, coach, and manage Senior Business Analysts, including performance management and development recommendations.
• Participate in recruitment and orient new business analysts.
• Assign and prioritize work across projects with PMO leadership, balancing portfolio priorities and team capacity.
• Ensure business analysis work supports project delivery timelines and outcomes.
• Support investment committees and other governance bodies with analysis and recommendations.
• Monitor deliverable quality and adherence to business analysis practices and PMO governance; intervene on risks or quality concerns.
• Deliverables may include business cases, options analysis, requirements, gap analysis, solution recommendations, and current- and future-state assessments.
• Deliverables may also include process maps, workflows, requirements traceability matrices, UAT plans and test cases, training materials, support models, and standard procedures.

Advisory and improvement

• Identify systemic project-success issues and recommend improvements.
• Provide escalation and advisory support on complex initiatives and key partner engagements.
• Collaborate with PMO leadership, project managers, and business partners on delivery and portfolio outcomes.
• Translate business needs into actionable solutions as a liaison between business units and IT.
• Advise on continuous improvement of business analysis practices, templates, methodologies, PMO capabilities, and governance.
• Support business analyst resource planning and forecasting; complex project work may also be assigned.

Education and experience

• Undergraduate degree in Computer Science, Business Administration, Public Administration, or a suitable combination of a degree with Business Analysis training and experience.
• At least eight years as a senior business analyst implementing and delivering projects; public-sector experience is preferred.
• At least three years of managerial, supervisory, or demonstrated leadership experience, including staff development.
• At least five years of business analysis in complex IT or enterprise environments.
• An MBA, CBAP, PMI-PBA or equivalent Business Analysis certification, and ITIL certification are considered assets.

Knowledge and abilities

• The posting calls for strategic thinking, leadership, and strong relationship-management abilities.
• The posting calls for developing effective solutions to complex business problems and advising senior management on business changes.