Team Lead Account Management - Local Shops
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About the Role
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide.
Key Skills for This Role
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Overview
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door.
We operate in around 65 countries worldwide.
Headquartered in Berlin, Germany.
Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
- We are looking for a Team Lead Account Management to join our team and be part of our growth.
- If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.
- WHAT’S ON YOUR PLATE?
- Monitor and maintain partner acquisitions, order growth, net fail rate and net take rates.
- Responsible for commission renegotiations.
- Produce metrics which provide visibility on the progress of work assignments and team performance.
- Ensure achieving the monthly acquisition and account management targets.
- Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.
- Monitor, guide and manage the team for optimum performance. We’re hiring Team Lead Account management
- Collaborate with the team to accomplish all daily tasks on time with a high level of quality.
- Handle communication with the team, live meetings, email correspondence, reporting, etc.
- Assign and monitor the tasks to complete appropriate work assignments.
- Management for reporting and support.
- Collaborate with the Marketing, Logistics and Finance team to ensure an effective sales cycle and resolve key issues escalated.
- Lead on new projects, initiatives required across the Non Food Vertical
- WHAT DID WE ORDER?
Preferred Candidates Will Be
- Bachelor’s Degree within Business Administration or any other related field.
- Minimum of 5 years of experience within Sales.
- Leadership Skills.
- Negotiation Skills.
- Problem Solving Skills.
- Decision Making Skills.
- Planning and Organizing Skills.
- Ability to meet deadlines and be flexible in working.
- Fluent in both languages Arabic and English.
- Communication skills (Written and Verbal).
- Excel Skills.
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