Talent Recruiter (Call Center)

Overview

Responsibilities

• Managing full-cycle recruitment for Call Center hiring needs (agents sales, support, operational & managerial roles when needed)
• Sourcing candidates across multiple channels and maintaining hiring funnels
• Reviewing applications and screening candidates
• Conducting HR interviews and coordinating hiring stages
• Managing pipelines, candidate communication, feedback collection, and offers
• Working closely with Hiring Managers and operational stakeholders
• Maintaining hiring speed and recruitment quality during hiring waves
• Supporting employer branding and candidate experience initiatives
• Contributing ideas regarding sourcing channels, local market practices, and recruitment improvements
• Using ATS and hiring systems to maintain accurate recruitment workflows

Requirements

• 3+ years of Talent Acquisition / recruitment experience
• Proven experience in fast-paced hiring environments
• Understanding of Call Centers operations and hiring specifics
• Hands-on sourcing experience and ability to build hiring funnels quickly
• Strong communication and stakeholder management skills
• Ownership, speed, reliability, and comfort working in a fast-paced environment
• English level B2 C1+ with strong spoken and written communication
• Experience working with ATS systems, LinkedIn, sourcing tools, and recruitment platforms