T24 Support Engineer (jBASE Background)
Skills
About This Role
Role Overview
The T24 Support Engineer is responsible for maintaining, troubleshooting, and enhancing the Temenos T24 application.
The role requires strong expertise in jBASE, system debugging, and banking operations.
****2. Incident & Problem Management****
****3. jBASE Development & Debugging****
****4. System Monitoring & Batch Support****
****5.
Data Management****
• Application Support & Maintenance
- Provide L2/L3 production support for T24 modules (e.g., Accounts, Funds Transfer, Payments, Loans).
- Monitor system performance and ensure high availability.
- Troubleshoot functional and technical issues within T24.
- Analyze and resolve production issues within SLA timelines.
- Perform root cause analysis (RCA) for recurring issues.
- Coordinate with business users and vendors for issue resolution.
- Write, modify, and debug programs using jBASE.
- Analyze existing routines, versions, and templates in T24.
- Work on local developments, patches, and fixes.
- Monitor COB (Close of Business) and EOD (End of Day) processes.
- Troubleshoot batch failures and ensure successful completion.
- Support job scheduling and performance tuning.
- Execute data fixes using T24 tools and jBASE commands.
- Validate data integrity and consistency.
- Work with MultiValue databases and file structures.
- Support deployments, upgrades, and patches.
- Coordinate with Dev, QA, and Infrastructure teams.
- Maintain version control and release documentation.
- Support interfaces between T24 and external systems (SWIFT, payment gateways, etc.).
- Debug API/services-related issues.
- Ensure data flow consistency across systems.
- Maintain support documents, SOPs, and runbooks.
- Provide knowledge transfer to junior team members.
- Document known issues and solutions
Experience Requirements
- 5+ years of experience in T24 support or development.
- Experience in production support environments (24/7 support preferred).
- Prior banking or financial services experience is highly desirable.
Technical Skills
- Strong experience with Temenos T24 architecture and modules.
- Hands-on expertise in jBASE programming.
- Knowledge of:
- + T24 components (VERSION, ROUTINES, ENQUIRY, EB APIs)
- + OFS (Open Financial Services) messaging
- + MultiValue database concepts
- + Experience with Unix/Linux environments.
- + Familiarity with shell scripting.
- ****Functional Knowledge****
- Understanding of core banking operations:
- + Customer accounts
- + Payments & transfers
- + Loans and deposits
- + Awareness of banking regulations and compliance is a plus.
Experience Requirements
- 5+ years of experience in T24 support or development.
- Experience in production support environments (24/7 support preferred).
- Prior banking or financial services experience is highly desirable.
Soft Skills
- Strong analytical and problem-solving skills.
- Ability to work under pressure in critical production environments.
- Good communication skills with technical and business teams.
- Team player with proactive attitude.
- ****Nice to Have****
- Experience with TAFJ (Java-based T24) is an advantage.
- Knowledge of integration tools and APIs.
- Exposure to DevOps practices and tools.
- ITIL certification for support processes.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
T24 Support Engineer (jBASE Background)
TAWANTECH · الرياض
Role Overview The T24 Support Engineer is responsible for maintaining, troubleshooting, and enhancing the Temenos T24 application. The role requires strong expertise in jBASE, system debugging, and banking operations. *K
Skills
2 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required