Systems Engineer Level II
Role Overview
THTBC seeks a Systems Engineer Level 2 to administer, monitor, secure, and troubleshoot enterprise infrastructure, including servers, cloud services, identity systems, virtualization, networking, endpoints, and backup and recovery. This mid-level role supports Microsoft 365 Commercial and GCC High, Azure, Entra ID, Windows Server, VMware, and Hyper-V while helping implement NIST SP 800-171 and CMMC technical safeguards for Controlled Unclassified Information (CUI) and Federal Contract Information (FCI). The engineer resolves moderately complex issues and escalates high-risk or design-level matters to senior engineers and IT leadership.
What You'll Be Doing
Monitor system health, performance, capacity, and availability; investigate alerts and resolve escalated support tickets.
Administer Windows Server, Active Directory, Group Policy, DNS, DHCP, Microsoft 365, Azure, Entra ID, and VMware/Hyper-V environments.
Support enterprise networking, including routers, switches, firewalls, Wi-Fi, VPNs, VLANs, and WAN connectivity.
Manage approved account and access changes, MFA, role-based permissions, privileged access, and periodic access reviews.
Maintain endpoint management and protection tools; perform approved patching, vulnerability remediation, and system hardening.
Validate backups, troubleshoot failures, conduct restoration tests, and assist with disaster recovery exercises and recovery objectives.
Triage security alerts and support incident response, evidence preservation, remediation, and recovery under designated oversight.
Support NIST SP 800-171 and CMMC controls, asset classification and assessment scoping, CUI/FCI safeguards, audit evidence, and corrective-action tracking.
Execute approved changes, migrations, upgrades, and automation with appropriate testing, validation, documentation, and rollback procedures.
Maintain inventories, diagrams, configuration records, SOPs, runbooks, and recovery documentation; coordinate with internal teams and vendors.
Support approved AI tools, including Microsoft Copilot and Microsoft 365 Copilot, under established oversight. Validate permissions and data protections, test workflows, maintain records, and report suspected misuse or exposure. Do not submit CUI, FCI, credentials, or restricted data to unapproved AI services.
Participate in scheduled maintenance, after-hours support, and on-call rotations; perform related duties as assigned.
What We're Looking For
Bachelor’s degree in IT, Computer Science, Cybersecurity, Information Systems, or a related field; an equivalent combination of education, training, certifications, and experience may be considered.
At least 5 years of relevant enterprise IT experience, including 2 years of hands-on production server, cloud, virtualization, or infrastructure support.
Practical experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 Commercial and/or GCC High administration.
Working knowledge of Azure, Entra ID, MFA, access management, and VMware and/or Hyper-V.
Experience troubleshooting enterprise networks and supporting endpoint protection, device management, patching, vulnerability remediation, backups, and recovery testing.
Foundational cybersecurity knowledge and familiarity with NIST SP 800-171, CMMC, or comparable frameworks.
Basic PowerShell or comparable automation skills; ability to resolve routine to moderately complex issues independently and escalate appropriately.
Strong documentation, communication, customer service, organization, and collaborative problem-solving skills.
Availability for after-hours maintenance, emergency support, and on-call duties as needed.
Legal authorization to work in the United States and ability to meet applicable employment screening, federal contract, background investigation, and security requirements.
Active U.S. Government security clearance or ability to obtain and maintain the clearance required for assigned contracts and responsibilities.
Key Skills for This Role
Full Job Posting
About the Role
THTBC seeks a Systems Engineer Level 2 to administer, monitor, secure, and troubleshoot enterprise infrastructure, including servers, cloud services, identity systems, virtualization, networking, endpoints, and backup and recovery. This mid-level role supports Microsoft 365 Commercial and GCC High, Azure, Entra ID, Windows Server, VMware, and Hyper-V while helping implement NIST SP 800-171 and CMMC technical safeguards for Controlled Unclassified Information (CUI) and Federal Contract Information (FCI). The engineer resolves moderately complex issues and escalates high-risk or design-level matters to senior engineers and IT leadership.
What You'll Be Doing
Monitor system health, performance, capacity, and availability; investigate alerts and resolve escalated support tickets.
Administer Windows Server, Active Directory, Group Policy, DNS, DHCP, Microsoft 365, Azure, Entra ID, and VMware/Hyper-V environments.
Support enterprise networking, including routers, switches, firewalls, Wi-Fi, VPNs, VLANs, and WAN connectivity.
Manage approved account and access changes, MFA, role-based permissions, privileged access, and periodic access reviews.
Maintain endpoint management and protection tools; perform approved patching, vulnerability remediation, and system hardening.
Validate backups, troubleshoot failures, conduct restoration tests, and assist with disaster recovery exercises and recovery objectives.
Triage security alerts and support incident response, evidence preservation, remediation, and recovery under designated oversight.
Support NIST SP 800-171 and CMMC controls, asset classification and assessment scoping, CUI/FCI safeguards, audit evidence, and corrective-action tracking.
Execute approved changes, migrations, upgrades, and automation with appropriate testing, validation, documentation, and rollback procedures.
Maintain inventories, diagrams, configuration records, SOPs, runbooks, and recovery documentation; coordinate with internal teams and vendors.
Support approved AI tools, including Microsoft Copilot and Microsoft 365 Copilot, under established oversight. Validate permissions and data protections, test workflows, maintain records, and report suspected misuse or exposure. Do not submit CUI, FCI, credentials, or restricted data to unapproved AI services.
Participate in scheduled maintenance, after-hours support, and on-call rotations; perform related duties as assigned.
What We're Looking For
Bachelor’s degree in IT, Computer Science, Cybersecurity, Information Systems, or a related field; an equivalent combination of education, training, certifications, and experience may be considered.
At least 5 years of relevant enterprise IT experience, including 2 years of hands-on production server, cloud, virtualization, or infrastructure support.
Practical experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 Commercial and/or GCC High administration.
Working knowledge of Azure, Entra ID, MFA, access management, and VMware and/or Hyper-V.
Experience troubleshooting enterprise networks and supporting endpoint protection, device management, patching, vulnerability remediation, backups, and recovery testing.
Foundational cybersecurity knowledge and familiarity with NIST SP 800-171, CMMC, or comparable frameworks.
Basic PowerShell or comparable automation skills; ability to resolve routine to moderately complex issues independently and escalate appropriately.
Strong documentation, communication, customer service, organization, and collaborative problem-solving skills.
Availability for after-hours maintenance, emergency support, and on-call duties as needed.
Legal authorization to work in the United States and ability to meet applicable employment screening, federal contract, background investigation, and security requirements.
Active U.S. Government security clearance or ability to obtain and maintain the clearance required for assigned contracts and responsibilities.
Preferred Qualifications
- Relevant Microsoft, CompTIA Security+, Network+, VMware, Azure, ITIL Foundation, or comparable certifications.
- Experience supporting federal contractors, CUI environments, GCC High tenants, or 8(a), tribally owned, or small disadvantaged businesses.
- Physical Demands & Work Environment
- Ability to work in an office environment with prolonged periods of sitting and computer use.
- Ability to travel domestically up to 20% as business needs require.
- Ability to lift up to 25 pounds occasionally.
- Why Us?
- At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.
- We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.
- Join us and be part of a team where your work matters.
Benefits
- We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include:
- Medical, Dental, and Vision coverage
- TRICARE Supplemental
- Critical Illness insurance
- Company-Paid Life and Short-Term Disability insurance
- Optional Long-Term Disability
- Paid Leave
- 401(k) Retirement Plan
- Identity Theft Protection
- Employee Discounts
- Wellness Seminars
- For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.
- Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.
- Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.
- Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.
Qualifications
- Bachelor’s degree in IT, Computer Science, Cybersecurity, Information Systems, or a related field; an equivalent combination of education, training, certifications, and experience may be considered.
- At least 5 years of relevant enterprise IT experience, including 2 years of hands-on production server, cloud, virtualization, or infrastructure support.
- Practical experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 Commercial and/or GCC High administration.
- Working knowledge of Azure, Entra ID, MFA, access management, and VMware and/or Hyper-V.
- Experience troubleshooting enterprise networks and supporting endpoint protection, device management, patching, vulnerability remediation, backups, and recovery testing.
- Foundational cybersecurity knowledge and familiarity with NIST SP 800-171, CMMC, or comparable frameworks.
- Basic PowerShell or comparable automation skills; ability to resolve routine to moderately complex issues independently and escalate appropriately.
- Strong documentation, communication, customer service, organization, and collaborative problem-solving skills.
- Availability for after-hours maintenance, emergency support, and on-call duties as needed.
- Legal authorization to work in the United States and ability to meet applicable employment screening, federal contract, background investigation, and security requirements.
- Active U.S. Government security clearance or ability to obtain and maintain the clearance required for assigned contracts and responsibilities.
About Tlingit Haida Tribal Business Corporation
Federally chartered Alaska Native tribal holding company providing federal contracting, facilities, IT, engineering, and mission-support services.
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