Systems Analyst
Role Overview
The System Analyst works in the Product Development team and links business stakeholders with technical teams.
This hybrid BA/QA role emphasizes business analysis and requires hands-on testing.
The role follows a hybrid arrangement, with 1–2 days per week expected in person at the Toronto office.
Key Skills for This Role
Full Job Posting
Role summary
The System Analyst works in the Product Development team and links business stakeholders with technical teams.
This hybrid BA/QA role emphasizes business analysis and requires hands-on testing.
The role follows a hybrid arrangement, with 1–2 days per week expected in person at the Toronto office.
Responsibilities
- Understand business processes, operational challenges, and desired outcomes.
- Analyze change requests and recommend practical process or system solutions.
- Create and maintain process flows, user stories, mockups, and supporting documentation.
- Probe for gaps, challenge assumptions, and clarify business needs.
- Develop test plans, cases, and scripts aligned with requirements and acceptance criteria.
- Perform functional, regression, integration, and other phase-appropriate testing.
- Validate solutions against business needs end to end.
- Track defects through resolution and retesting, coordinate subject-matter expert feedback, and maintain test evidence.
- Improve quality practices and documentation, and suggest suitable automation.
Qualifications
- 3–5 years’ experience as a System/Business Analyst or in a hybrid BA/QA role.
- Experience translating business processes and needs into clear requirements and solutions.
- Ability to independently lead stakeholder, discovery, and requirements sessions.
- Strong communication, presentation, facilitation, stakeholder-management, analytical, critical-thinking, and problem-solving skills.
- Hands-on testing experience and strong knowledge of software development lifecycle and Agile practices.
- Ability to work independently, balance priorities, and support multiple initiatives.
- Azure DevOps or TFS, insurance or financial-services, and AI productivity tool experience are assets.
Salary
- Salary range is $75,000–$85,000 annually.
- Salary depends on factors including experience, education, and skills.
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