Systems Analyst

Role overview

Work arrangement

• The role is onsite and may involve multiple locations, including offices and remote sites.
• The candidate must currently reside in Wisconsin; relocation is not allowed.

Hardware discovery and reconciliation

• Conduct physical walkthroughs to locate, inspect, and validate hardware.
• Verify asset tags, serial numbers, physical condition, model, and configuration.
• Reconcile physical hardware with CMDB records, correct inaccuracies, and update missing relationships.
• Perform periodic reconciliation against network discovery, cloud management, and endpoint tools.
• Find root causes of ghost assets, missing serial numbers, incorrect lifecycle statuses, and other mismatches.
• Identify orphaned, misplaced, untagged, or nonstandard devices and recommend fixes to prevent inventory drift.

Tracking and lifecycle

• Maintain device location records and coordinate hardware placement changes with site staff and departments.
• Document equipment movements during relocations, renovations, department moves, and refreshes.
• Support receiving, tagging, imaging assistance, deployment preparation, and retirement of IT hardware.
• Verify shipments against purchase orders and specifications; record warranty, purchase date, age, and condition.
• Coordinate secure packaging and transport of devices for repair, return, or disposal.

CMDB and department engagement

• Maintain CMDB associations among hardware, users, business units, network segments, installed software, tickets, incidents, and changes.
• Verify asset roles such as workstation, kiosk, POS terminal, mobile device, or peripheral.
• Work with departments to understand hardware use, deployment locations, operational support, and planned upgrades.
• Identify operational impacts of outdated, damaged, or insufficient equipment.
• Work with IT and department personnel to assign financial charge codes to assets.

Required experience

• At least 5 years of IT asset management experience, including hardware discovery, validation, and reconciliation.
• At least 5 years of experience with CMDB data accuracy and asset associations.
• At least 5 years of experience developing and documenting IT asset management processes.
• Must be a current Wisconsin resident; relocation is not allowed.

Preferred experience

• Service Desk Plus reporting and data retention experience is a nice-to-have.

Compensation

• The listed pay range is USD 35–39 per hour.

Contract term

• The contract runs through June 30, 2027, with the possibility of extension.