IT Product Owner

Role overview

Location and work arrangement

• Remote or hybrid flexibility is available for Wisconsin-based employees, with periodic on-site presence in Madison required based on business needs.
• Candidates must reside and work in Wisconsin and be authorized to work in the United States without current or future sponsorship.

Compensation

• Compensation is $95,000–$115,000 annually.

Required qualifications

• At least 5 years of experience as a Product Owner, Business Analyst, Business Systems Analyst, Systems Analyst, or in a related technology delivery role.
• Experience serving as a Product Owner or performing Product Owner responsibilities within Agile Scrum.
• Property and casualty insurance industry experience supporting technology platforms, including exposure to policy administration, underwriting, claims, billing, rating, or agency systems.
• Experience managing and prioritizing Product Backlogs to deliver measurable business value.
• Experience translating business requirements into user stories, features, and acceptance criteria.
• Knowledge of insurance regulatory requirements and their impact on technology delivery and prioritization.
• Strong stakeholder management, facilitation, and communication across business and technical audiences.
• Experience using data and performance metrics to support product decisions and prioritization.

Preferred qualifications

• CSPO, PSPO, or similar Agile certification.
• Experience supporting enterprise modernization, digital transformation, or large-scale system initiatives.
• Familiarity with scaling Agile frameworks and portfolio-level planning.
• Knowledge of business analysis practices, including requirements elicitation, backlog refinement, and traceability.
• Familiarity with IT service management, including release, change, and incident management.
• Experience with project management methodologies, SDLC practices, and governance processes.
• Experience working with AI-enabled productivity and collaboration tools.

Responsibilities

• Serve as Product Owner for one or more Agile Scrum teams, maximizing product value through backlog management and prioritization.
• Own and maintain a transparent, prioritized Product Backlog aligned with business goals.
• Define and communicate Product Goals; translate business needs into user stories, features, and acceptance criteria.
• Prioritize work based on business value, customer impact, regulatory requirements, risks, and dependencies.
• Participate in Sprint Planning, Sprint Reviews, and Sprint Retrospectives with the Scrum Master and development team.
• Review and accept completed work to ensure it meets business needs and quality expectations.
• Act as primary liaison between business stakeholders and the Scrum team, facilitating communication, trade-offs, and product direction.
• Support modernization initiatives and the long-term evolution of insurance systems and platforms.
• Monitor product performance and business outcomes, using data and metrics for prioritization and continuous improvement.