Systems Analyst II, SCADA
Key Skills for This Role
Full Job Posting
Key Duties and Responsibilities
- Designs, builds, programs, modifies, administers, documents, and supports Supervisory Control and Data Acquisition (SCADA) field communications.
- Configures and/or develops SCADA displays, database records, and communication pathways to connect field Remote Terminal Units (RTUs) and related devices to the master SCADA system.
- Partners with Field Operations personnel to perform final testing with live data prior to production release.
- Troubleshoots issues including equipment communication failures, remote device malfunctions, and incorrect configurations.
- Produces technical documentation for logic, changes, and corrections, and develops user documentation describing installation and operating procedures.
- Perform incident analysis and configuration management (impacting various sized workgroups and/or chronic/recurring issues) related to IT infrastructure and support.
- Manage issues which escalate beyond the status of incident.
- Coordinate the appropriate personnel to troubleshoot and resolve issues.
- Design and implement infrastructure solutions.
- Perform root cause analysis on resolved issues.
- Design and develop appropriate monitoring and/or other proactive measures to prevent future occurrences.
- Mentor Tier I staff during problem resolution and root case analysis to increase efficiency and knowledge of Tier I personnel.
- Analyze and document the architecture and configuration of infrastructure and applications.
- Provide configuration and engineering for new technologies.
- Lead the support and configuration activities for technologies when appropriate.
- Develop project plans using methodologies defined by industry best practices (such as WBS, MS Project).
- Complete tasks assigned in order to accomplish approved application and/or infrastructure change requests.
- Consult with applications and infrastructure personnel on new initiatives and the impacts they will have on the infrastructure.
- Regular and reliable attendance is required in performance of job.
- Employee may be required to perform additional duties as assigned.
Education Requirements
- Preferred Bachelor's degree in MIS, Computer Science, Mathematics, Business Administration or other related field or an equivalent combination of formal education and/or work experience in addition to the following job-related experience. (Typically, one and a half to two years of relevant experience is equivalent to one year of formal education.)
- In addition to education, this role typically calls for two to four years of relevant professional experience; (Minimum of one-year relevant experience is required).
Experience
Demonstrated ability in the support and function of one or more of the following: Desktop/laptop hardware, operating system, and Office suite Infrastructure hardware configuration IP networking Windows Server and/or Unix operating systems Shared storage technologies Virtualization technologies Event monitoring, logging and data collection techniques Administering Cloud Services Mentor, and facilitate discussions across a wide range of teams and technologies.
Desktop/laptop hardware, operating system, and Office suite
Infrastructure hardware configuration
IP networking
Windows Server and/or Unix operating systems
Shared storage technologies
Virtualization technologies
Event monitoring, logging and data collection techniques
Administering Cloud Services
Mentor, and facilitate discussions across a wide range of teams and technologies.
Experience with the application of math, algebra and statistical and volumetric methods.
Experience and training relative to: Operating systems software Computer hardware Networking Communications Security administration Identify, research, and analyze systems software problems and perform systems evaluations. Research, prepare, and compose systems operating procedures and documentation, reports, and correspondence.
Operating systems software
Computer hardware
Networking
Communications
Security administration
Identify, research, and analyze systems software problems and perform systems evaluations.
Research, prepare, and compose systems operating procedures and documentation, reports, and correspondence.
Interact, advise, guide, train, and communicate effectively.
Demonstrated ability to read and write fluently in English.
Minimum Applicable driver's license.
Mobility to travel in and around office facilities system wide.
Use office tools and equipment required.
Communicate and/or exchange information or instructions.
Visual ability sufficient to perform job duties.
Licenses and Certifications
Required applicable driver's license.
Additional Requirements
- Mobility to travel in and around office facilities system wide.
- Able to use office tools and equipment required.
- Communicate and/or exchange information or instructions.
- Visual ability sufficient to perform job duties.
- This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business. Employees may be assigned duties either, in addition to or instead of, those set out in this document and the position is subject to further changes at management’s discretion. Applicants must be authorized to work in the United States. ONE Gas does not provide immigration-related sponsorship for this role. This includes direct company sponsorship, entry of ONE Gas as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
Company
ONE Gas provides natural gas distribution services to more than 2.3 million customers in Kansas, Oklahoma and Texas. Headquartered in Tulsa, Okla., its divisions include Kansas Gas Service, the largest natural gas distributor in Kansas; Oklahoma Natural Gas, the largest in the state; and Texas Gas Service, the third largest in the state in terms of customers.
Its largest natural gas distribution markets by customer count are Oklahoma City and Tulsa, Okla.; Kansas City, Wichita and Topeka, Kan.; and Austin and El Paso, Texas. ONE Gas serves residential, commercial, industrial, transportation and wholesale customers in all three states.
Inclusion & Diversity is a core value at ONE Gas. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.
ONE Gas has great benefits! Here are just a few:
Medical/Dental/Vision packages that fit your family's needs.
Paid Time Off
401(K) plan that is 100% matched up to 6%.
Profit Sharing contributions may also be made under the 401(k) Plan.
Paid Parental Leave.
Basic and Optional Employee Term Life Insurance.
Education Assistance and Tuition Reimbursement.
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of One Gas. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply. ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information or any other federal, state or local protected class.
About ONE Gas
Public, 100%-regulated natural gas utility serving approximately 2.3 million customers in Kansas, Oklahoma, and Texas.
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