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Team Leader, Operations Support

ONE Gas
Overland Park, USA
Full-time
Senior · 7–10 years experience
Onsite
Discovered 5 days ago

Full Job Posting

Qualifications

  • Education Requirements
  • Associate's Degree preferred in business administration, other related field, or an equivalent combination of formal education and the following job-related experience.
  • This role typically calls for seven to ten years of relevant experience. (Minimum of six years’ relevant experience are required). Education can substitute for experience if applicable. Typically, one year of formal education is equivalent to one and a half to two years of relevant experience.)
  • Experience providing administrative and/or secretarial support.
  • computers, photocopiers, facsimiles, and applicable software.
  • Experience with policies, procedures, and use of terminology applicable to position.
  • Experience reading and interpreting various types of manuals, forms, publications, maps and reports.
  • Experience interacting, advising and communicating effectively with internal and external customers.
  • Experience composing and preparing correspondence and reports.
  • Demonstrated ability to read and write fluently in English.
  • Experience with reconciling capital projects
  • Licenses and Certifications
  • Applicable driver’s license required.
  • Mobility to travel in and around office facilities.
  • Communicate and/or exchange information or instructions.
  • Visual abilities sufficient to perform job duties.
  • This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business. Employees may be assigned duties either, in addition to or instead of, those set out in this document and the position is subject to further changes at management’s discretion.

Experience

  • Experience in use and function of office equipment applicable to position including:

Key Duties and Responsibilities

  • Train, direct, and/or lead employees performing administrative activities
  • Develop and train team members to use multiple technology platforms including but not limited to: Maximo, JES, BI, Sharepoint, Markview, Skype and other applicable systems to complete daily tasks efficiently.
  • Coordinate activities and provide information and/or assistance to employees, internal and external customers, and others related to construction work.
  • Assist with software system changes, testing and development of process changes to generate business improvements.
  • Research, analyze, compile and/or verify information including, but not limited to:
  • Job orders and completion reports
  • Designed versus constructed projects
  • Leakage and repair logs
  • Service cards
  • Contracts
  • Forecasting and measurement
  • Compliance records and pipeline data
  • Major materials
  • Invoices
  • Property Corrections, Debit Memos, Completed Projects
  • Utilize JES, Maximo, Oracle, Business Intelligence, Markview and Excel to enter data and prepare reports including, but not limited to:
  • Load requirements
  • New services/service kills/taps/rebuilds
  • Master records/inventory
  • Debit memos and property corrections
  • Job-to-job transfers
  • Job order/completion status
  • Advise and assist contractors, builders, customers, employees and others including, but not limited to, on the following:
  • Job orders/completion status
  • Meter installations
  • City/county work permits
  • Line locations
  • Invoice preparation and reconciliation
  • Facilitate department improvement and collaboration initiatives. Communicate with Field Operations, Engineering, and Accounting on quality of documentation and status of pending work.
  • Post pipeline system changes on job orders and completion reports.
  • Prepare billing information for third party contributions and/or reimbursements.
  • Regular and reliable attendance is required in performance of job.
  • Employee may be required to perform additional duties as assigned.

Preferred Qualifications

  • Associate's Degree preferred in business administration, other related field, or an equivalent combination of formal education and the following job-related experience.

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