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Systems Administrator

Corporate Traffic Logistics
Jacksonville, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
azure

Full Job Posting

What you'll do

  • Own the help desk: triage, troubleshoot and close tickets for on-site and remote users
  • Onboard and offboard employees, including same-day access removal when someone leaves
  • Administer Microsoft 365, Entra ID and Intune: accounts, licenses, devices and security policies
  • Support Azure resources, including certificate renewals, VPN and app service restarts
  • Support TruckMate users (remote desktop, VPN, printing) and escalate to our TMS vendor when needed
  • Be the day-to-day contact for our managed service provider and other technology vendors
  • Manage software licenses and seats, and remove what we don't use
  • Maintain the RingCentral phone system and Brivo building access
  • Set up workstations, conference rooms and equipment, and help with branch office moves and setups
  • Keep our system inventory current: what we run, who owns it, and who supports it
  • Help test and roll out new systems
  • Write down how things are done so the next person isn't starting from zero
  • Must have
  • A degree in IT or a related field, or equivalent hands-on experience (internships and help desk work count)
  • Working knowledge of Windows, Microsoft 365, networking basics and VPN
  • Eager to learn and comfortable owning a problem until it's fixed
  • Clear writing and a habit of documenting your work

Nice to have

  • Entra ID (Azure AD), Intune or Azure experience
  • Experience working with outside vendors
  • Experience in logistics or with a TMS
  • CompTIA A+, Network+, or a Microsoft 365 certification
  • Location and travel
  • On-site in Jacksonville, FL. Occasional travel for branch setups. Must be able to lift up to 25 lbs.
  • Employee Benefits
  • Paid Time Off
  • Medical, Dental, Vision and Supplemental Life Insurance
  • Company-paid Group Life Insurance
  • Short & Long-Term Disability
  • 401(K) with Company Match

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