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Logistics Operations After-Hours Support

Corporate Traffic Logistics
Jacksonville, USA
Full-time
Junior · 1+ years experience
Hybrid
Discovered 2 weeks ago

Full Job Posting

Key Responsibilities:

  • Monitor and track all active shipments to ensure on-time delivery and accurate status updates.
  • Serve as the main point of contact for carriers, drivers, and customers during after-hours operations.
  • Proactively identify and resolve any issues or delays in transit, escalating as needed.
  • Update internal systems with accurate, real-time shipment details and status changes.
  • Communicate professionally with customers to provide timely updates and solutions.
  • Collaborate with the day operations team to ensure a seamless transition and accurate handoff of information.
  • Maintain accurate records of all communication, updates, and issue resolutions.
  • Ensure compliance with company policies, safety standards, and customer requirements.

Qualifications:

  • 1+ year(s) experience within freight brokerage.
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication and problem-solving abilities.
  • Ability to work independently and make quick decisions in a fast-paced environment.
  • Ability to learn industry-specific software.
  • Able to work after-hours and adapt to changing priorities.
  • Schedule: Wednesday, Thursday Friday 6pm-2am, Saturday and Sunday 12pm-8pm
  • Remote schedule upon training completion.

What We Offer:

  • Competitive pay with opportunities for growth.
  • Hands-on experience in logistics operations and supply chain management.
  • 401(k) with immediate company match upon eligibility.
  • Dental, Health, and Vision insurance.
  • Paid time off

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