Systems Administrator- Fleet Operations Engineering
Role Overview
Support Apple’s large-scale compute infrastructure as part of Fleet Operations Engineering.
Help maximize uptime for services including Apple Pay, iCloud, Music, TV, Maps, News, FaceTime, and Siri.
The Operations Center monitors events and coordinates resolution efforts across Fleet Operations Engineering teams.
Key Skills for This Role
Full Job Posting
Role overview
Support Apple’s large-scale compute infrastructure as part of Fleet Operations Engineering.
Help maximize uptime for services including Apple Pay, iCloud, Music, TV, Maps, News, FaceTime, and Siri.
The Operations Center monitors events and coordinates resolution efforts across Fleet Operations Engineering teams.
Responsibilities
- Investigate issues, identify solutions, and implement them with teams in a collaborative environment.
- Monitor infrastructure events and coordinate resolution efforts.
- Improve processes, customer experience, operational efficiency, workflows, and automation.
- Conduct root cause analysis and quickly resolve or mitigate critical issues.
- Communicate with internal and external teams through email, chat, and conference calls.
Minimum qualifications
- At least 3 years of experience building, automating, analyzing, and troubleshooting large-scale Linux servers in virtual and physical environments.
- Extensive Linux experience, particularly Oracle Linux, RHEL, or CentOS.
- Experience with GitHub, KVM, Docker, Kubernetes, and configuration management systems.
- Linux systems security and encryption knowledge; experience in either Python or Go.
- Bare-metal server experience and understanding of Linux hardware; strong debugging across application, network, and host layers.
- Understanding of networking, information security, regulatory compliance, IPTables, and SELinux.
- Ability to perform root cause analysis, identify issues, and resolve or mitigate them.
- Excellent verbal and written communication; flexibility to work shifts.
Preferred qualifications
- BE/B.Tech in IT or Computer Science is preferred.
- Puppet or Ansible automation/configuration management skills are preferred; kernel debugging familiarity is a plus.
- A self-starting, collaborative approach, motivation to learn, ownership, and urgency are valued.
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