System Analyst (Cards & Payments)

Overview

• Serve as a System Analyst for Credit Card or Debit Card systems, acting as a bridge between business stakeholders and technical teams to ensure accurate translation of business requirements into system solutions.
• Possess strong functional knowledge of Credit Card or Debit Card systems, including card issuance, authorization, clearing and settlement, Card Control, and customer servicing workflows with Digital channels.
• Demonstrate solid domain expertise in cards and payments, including regulatory, compliance, and security considerations relevant to financial services.
• Analyze, document, and validate business and functional requirements, preparing clear functional specifications, system flow diagrams, interface definitions, and data mappings.
• Perform impact analysis for business change requests and enhancements, assessing upstream and downstream system dependencies and advising stakeholders on feasibility and risks.
• Exhibit strong proficiency in SQL querying and data analysis using relational databases such as Oracle and Microsoft SQL Server to support data validation, analysis and issue investigation.
• Collaborate closely with internal IT teams (development, infrastructure, Enterprise Architecture, security, and operations) to support solution design, integration, and delivery aligned with business requirements.
• Oversee and support internal testing activities, including system integration testing (SIT), user acceptance testing (UAT), and regression testing; ensure timely resolution of defects and issues.
• Coordinate with external vendors and third‑party system providers, supporting requirements clarification, solution reviews, and dependency management while maintaining effective working relationships.
• Ensure adherence to security, compliance, and audit requirements (e.g., PCI DSS), particularly for card data and cloud‑based systems.
• Hands‑on experience with Agile project methodologies and associated tools such as Jira, Confluence, or similar platforms.
• Knowledge of cloud platforms (AWS, Azure), including cloud‑hosted applications, managed databases, integrations, and hybrid environments, is an added advantage