System Administrator II

Administer Windows Server environments across production, staging, and development, including patching, configuration, and lifecycle management

Administer IIS and application server configurations, including app pools, site bindings, logging, and performance settings

Support Kubernetes-hosted workloads as part of the team's growing containerized platform, including pod-level troubleshooting, deployment support, and monitoring of cluster health alongside the DevOps team

Monitor system health, respond to alerts, and participate in the team on-call rotation

Perform routine maintenance: backups, patch cycles, certificate renewals, storage management, and capacity checks

Support Active Directory administration, including user and group management, GPO, and DNS

Perform day-to-day Azure administration tasks for the tc.net environment, including VM management, storage, monitoring, and access control

Triage and resolve Azure alerts and incidents within the systems and platform pillar

Maintain and improve Azure monitoring dashboards and alerting configurations

Contribute to documentation of Azure resources, runbooks, and operational procedures

Participate in incident response, performing diagnosis and remediation for systems-layer issues

Follow and improve change management procedures, including pre-change testing and rollback planning

Write and maintain runbooks and SOPs so that operational knowledge is captured and transferable

Contribute to post-incident reviews, identifying root causes and recommending preventive measures

Serve as the infrastructure-side partner in the release process, working closely with development, QA, and engineering teams to advance the architecture of the customer-facing platform

Own environment readiness for every production deployment: validate configurations, confirm infrastructure health, and ensure rollback paths are defined and tested before any release proceeds

Participate in release coordination, contributing infrastructure judgment to deployment timing, environment sequencing, and risk assessment

Work directly with QA and engineering on environment design and scaling decisions that affect production reliability

Participate in deployment post-mortems and help drive improvements to the release process over time

Identify repetitive manual tasks and propose and implement automation to reduce operational toil

Support infrastructure-as-code efforts as the team matures its automation practices

Collaborate with the DevOps team on infrastructure changes tied to modernization and containerization efforts

5+ years of hands-on experience as a systems administrator or infrastructure engineer

Bachelor’s degree or equivalent experience

Must be willing to work rotating on-call, shared across the systems pillar

Windows Server administration, including installation, configuration, patching, and troubleshooting

Hands-on Azure experience, including VM management, Azure Monitor, storage, and RBAC

Hands-on Kubernetes experience, including kubectl, workload management, and cluster observability

Active Directory fundamentals: user and group management, GPO, DNS, and basic domain operations

Experience administering IIS or comparable application server platforms, including configuration, troubleshooting, and performance management

Familiarity with backup and recovery procedures and tools

Experience supporting production deployments, including pre-deployment environment validation and rollback readiness

Ability to read logs, trace issues across systems, and communicate findings clearly

Organized and documentation-oriented, comfortable writing and maintaining runbooks and SOPs

PowerShell or other scripting experience for automation and administration tasks

Experience working in an ITSM or ticketing environment such as ServiceNow, Jira, or similar

Microsoft certifications such as AZ-900, AZ-104, or Windows Server equivalent

Familiarity with EDI, supply chain platforms, or integration middleware

TrueCommerce is a high-performing global supply chain network that delivers fully integrated, end-to-end supply chain visibility and management. We help some of the world’s leading brands improve supply chain performance, including Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many others.