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Key skills for this role
About the Role
Key Responsibilities Prepare yourself and your team for the scheduled work. Create and manage work schedules for the supervisors and the team. Prepare a material consumption list while loading the truck with packing materials.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Prepare yourself and your team for the scheduled work.
- Create and manage work schedules for the supervisors and the team.
- Prepare a material consumption list while loading the truck with packing materials.
- Get the material list authorized by the store in charge.
- Verify that the materials loaded match the specifications in the work order.
- Provide drivers with a detailed route plan.
- Update the customer in case of any delays in reaching their premises.
- Greet the customer and conduct a walkthrough of the premises to identify items to be moved.
- Assess the volume of items and report any deviations to operations immediately.
- Collect payment in advance and provide a receipt. Obtain necessary signatures from the customer.
- Plan the move based on the customer’s preferences and priorities.
- Brief the team on the tasks and share any special instructions about the move.
- Assign team members based on their skills and the nature of items in each room.
- Ensure proper packing/housekeeping is done by making random visits to each room at regular intervals.
- Ensure the team complies with all HSE requirements to ensure a safe working environment
- Stay on-site and assist crew members until the job is completed.
- Ensure all items are properly packed and labeled with descriptions (item,room, nature of the item).
Requirements
- Bachelor's degree or equivalent preferred.
- 2–5 years of experience in moving, relocation, logistics, freight forwarding, or customer-facing sales.
- Strong communication and negotiation skills.
- Knowledge of UAE relocation and moving services.
- Proficiency in MS Office and CRM systems.
- Valid UAE driving license preferred.
- Ability to manage multiple customer accounts simultaneously.
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