successfactors
Support Worker, Victim Services
Regional Municipality of Wood Buffalo
Fort McMurray, CAN
Mid
Onsite
Discovered 2 weeks ago
Full Job Posting
SKILLS
- REQUIREMENTS: Knowledge of victim advocacy, crisis counselling, volunteer coordination and community outreach programs. Knowledge of court and police procedures as they relate to the work performed. Sound judgment, professionalism, and the ability to maintain high level of confidentiality of materials and information. Strong interpersonal skills and the ability to interact with various diverse internal and external clients, demonstrating compassion, empathy, and nonjudgmental support. Proficiency with various Microsoft programs and working knowledge with a variety of database software. Organizational and planning skills to manage time, meet deadlines and objectives. Must be able to perform in fast-paced, high pressure and emotional environments. while demonstrating excellent customer service. Must be a self-starter with the ability to work with minimum supervision and direction. Ability to work in a team environment. Ability to listen effectively, clarify information as needed, and convey information in a clear and concise manner. EDUCATION: Diploma in Social Services (Social Work, Nursing, Childhood Development, or Family Services) or a related discipline. Victim Services Training is mandatory upon hire.
EXPERIENCE
- Two (2) years of experience in a victim services/advocacy role, including experience working in crisis or emergency situations. Experience working in a policing detachment environment is considered an asset. An equivalent combination of education and work experience may be considered. OTHER REQUIREMENTS: Ability to acquire and maintain an RCMP enhanced reliability security clearance is required. A valid Class Five (5) Operator’s License is required as incumbent will be required to operate a personal or municipal vehicle for business use on a regular basis. SAFETY: As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible and accountable for knowing and working in accordance with the Health and Safety Directive. As per Section 2 of the Occupational Health and Safety Act, the incumbent shall ensure, while in the employ of the Regional Municipality of Wood Buffalo, the health and safety of employees, contractors, and the public. Current employees must apply through the internal careers site. We appreciate the interest of all applicants; however, only those individuals selected for interviews will be contacted. Late applications will not be accepted.
- REQUIREMENTS: Knowledge of victim advocacy, crisis counselling, volunteer coordination and community outreach programs. Knowledge of court and police procedures as they relate to the work performed. Sound judgment, professionalism, and the ability to maintain high level of confidentiality of materials and information. Strong interpersonal skills and the ability to interact with various diverse internal and external clients, demonstrating compassion, empathy, and nonjudgmental support. Proficiency with various Microsoft programs and working knowledge with a variety of database software. Organizational and planning skills to manage time, meet deadlines and objectives. Must be able to perform in fast-paced, high pressure and emotional environments. while demonstrating excellent customer service. Must be a self-starter with the ability to work with minimum supervision and direction. Ability to work in a team environment. Ability to listen effectively, clarify information as needed, and convey information in a clear and concise manner. EDUCATION: Diploma in Social Services (Social Work, Nursing, Childhood Development, or Family Services) or a related discipline. Victim Services Training is mandatory upon hire.
About Regional Municipality of Wood Buffalo
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