successfactors
Transit Operator
Regional Municipality of Wood Buffalo
Fort McMurray, CAN
Mid
Onsite
Discovered 2 days ago
Communication
Key Skills for This Role
Communication
Full Job Posting
RESPONSIBILITIES
- Report to dispatch or designated start location; review notices and confirm schedule, routing, and detours, including last-minute changes. Perform and document pre-trip vehicle inspections. Operate transit vehicles in accordance with schedules, traffic laws, defensive driving practices, and transit policies. Navigate both fixed and dynamic routes/schedules using the mobile data terminal, maintaining on-time performance and ensuring passenger comfort. Greet passengers courteously and assist with boarding, exiting, and personal items (up to 50 lbs.). Support individuals with disabilities, including the use of ramps, lifts, and wheelchair securement devices. Monitor fare collection, issue transfers, and explain fare requirements or transit policies when needed. Maintain awareness of vehicle conditions, traffic, and passenger activity. Respond to onboard incidents, medical emergencies, or accidents, and communicate with dispatch as required. Complete all incident, accident, and safety-related reports accurately and promptly. Provide transit information, respond to passenger inquiries or complaints, and inform about onboard rules when necessary. Use two-way radio to maintain communication with dispatch and relay updates or concerns. Conduct post-operation tasks, including post-trip inspections, securing lost and found items and reporting safety or routing issues. Adapt to changes in routes or schedules on short notice. Perform additional duties as assigned in support of daily transit operations or municipal emergency response efforts.
QUALIFICATIONS
- KNOWLEDGE, SKILLS, AND ABILITIES: Skilled in the safe operation of vehicles on public roadways, in a variety of weather and traffic conditions. Ability to deal courteously and effectively with a diverse range of people, using judgement, tact, and customer service skills. Communicates respectfully and can clarify and convey information in a clear and concise manner, including completing written reports. Ability to work under minimal supervision, demonstrating responsibility and reliability. Ability to adapt quickly to change. Strong verbal and written communication skills. Actively seeks to understand information communicated by listening and asking for clarification when needed. Maintain professionalism and a positive outlook during periods of stress. Strong problem-solving skills.
- High School Diploma or GED equivalent is required. Three (3) years of experience working in a service occupation dealing directly with customers is required. Two (2) years of Professional/Commercial driving experience is required. Driving experience in a transit environment is an asset Valid First Aid/CPR Certificate is an asset. Completion of a defensive driving course is an asset. OTHER REQUIREMENTS: Submission of a Criminal Record Check with Vulnerable Sector Search. A valid Class One (1) Operator’s License or Class Two (2) with Q-endorsement (Air Brakes) is required. A safe driving record is required (no more than 2 demerits and no more than 1 at-fault accident). Equipment field testing and/or competency testing will be required as part of the interview evaluation. Must be willing to work outside in all conditions. Must be medically and physically able to perform all duties of the position on an ongoing basis. Auditory testing may be required. Ability to work a variety of shifts that includes holidays, split shifts, evening/night shifts, and weekends. DOCUMENTS REQUIRED AT THE INTERVIEW STAGE: To avoid delays in the recruitment process, we strongly encourage all candidates to gather the following documents before applying. If selected for an interview, candidates will be asked to bring these documents to the interview: High School Diploma or GED equivalent - diploma or transcript showing successful completion is acceptable. Please note, if secondary school education was obtained outside of Canada, the candidate is responsible to provide proof of Canadian equivalency. An assessment can be completed through an organization listed on the Alliance of Credential Evaluation Services of Canada website. Wait times vary, and the process should be started as soon as possible. Criminal Record Check with Vulnerable Sector Search from the Municipality in which you reside (completed within the last 3 months). Three professional work-related supervisory references (must be a previous or current direct Supervisor/Manager, preferably in driving/operating capacity) Driver’s License: either a current Class 1 or a Class 2 with Q endorsement. A current 5-year Commercial driver’s abstract (maximum of no more than 2 demerits and no more than 1 at-fault accident) obtained within the last 30 days. SAFETY: As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB’s health and safety management system, and complying with all policies, practices, and procedures. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor. To apply: Please visit our website at jobs.rmwb.ca Current employees must apply through the internal careers site. We appreciate the interest of all applicants; however, only those individuals selected for interviews will be contacted. Late applications will not be accepted.
About Regional Municipality of Wood Buffalo
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