Support Worker - Very Sheltered Housing Services

Purpose of Job

Main Duties/Responsibilities

• Communicating effectively with individuals according to agreed standards and procedures, accessing and updating records in keeping with guidelines.
• Helping to provide a safe and protective environment by complying with health, safety, and security procedures, including medication, and reporting accidents/incidents when appropriate.
• Supporting service users in their daily living, according to their recognised and agreed needs, providing personal care where necessary, adhering to practices which promote well-being, choice, and treating people with dignity and respect.
• Assisting service users in developing and maintaining social networks and relationships.
• Assisting and encouraging service users to develop skills and knowledge to live as independently as possible, if appropriate, with reference to the risk assessment process.
• Participating in the development, implementation and review of personal plans with service users.
• Supporting service users appropriately when they experience a significant life change or loss.
• Developing one’s knowledge and practice continuously through participation in training and development activities.
• Carrying out any other tasks from time to time, provided they are reasonable and within the postholder’s capabilities.
• Have awareness and work within internal control systems in your area to facilitate improvement in the quality of service provided.
• Personal Qualities:
• Essential:
• Ability to communicate verbally with individuals
• Ability to write short reports
• Ability to maintain accurate records
• Basic IT skills
• Record Keeping
• Problem solving
• Using initiative
• Ability to remain calm
• Organisational Skills
• Good Interpretation skills