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RESPONSIBILITIES
- Review and understand all guest orders, including in-restaurant dining, takeout and delivery
- Distinguish between our guest facing counter pickup window and Taproom orders, expediting accordingly
- Receive, check and pack all guest takeout orders
- Keep a close eye on quality, consistency, and ticket times
- Communicate effectively to both front of house and back of house teams
- Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
- Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
- Replenish sauces, ramekins, and specific containers designated to specific service areas
- Direct and assist food runners in delivering food
MUST-HAVE SKILLS
Weekend availability is a MUST
Organized, thorough, and precise
Has stamina and loves a high-energy environment
Communicates well, preferably in both English and Spanish
Analytical and systematic in their thinking
Maintains composure under pressure
Passion for hospitality
Understanding of ticket times and kitchen metrics
Previous BOH management or line experience
FOH management experience a plus
Must be 18 or older
Additional information
While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...
Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
Are just a little bit obsessive about getting the details right the first time
Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
Level99 is an E-Verify employer.
About Level99
Private U.S. entertainment venue chain serving adults with interactive challenges, scratch cooking, and craft beverages.
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