Support
Role Overview
• Review and understand all guest orders, including in-restaurant dining, takeout and delivery
• Distinguish between our guest facing counter pickup window and Taproom orders, expediting accordingly
• Receive, check and pack all guest takeout orders
• Keep a close eye on quality, consistency, and ticket times
• Communicate effectively to both front of house and back of house teams
• Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
• Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
• Replenish sauces, ramekins, and specific containers designated to specific service areas
• Direct and assist food runners in delivering food
• Weekend availability is a MUST
• Organized, thorough, and precise
• Has stamina and loves a high-energy environment
• Communicates well, preferably in both English and Spanish
• Analytical and systematic in their thinking
• Maintains composure under pressure
• Passion for hospitality
• Understanding of ticket times and kitchen metrics
• Previous BOH management or line experience
• FOH management experience a plus
• Must be 18 or older
• Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
• Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
• Are just a little bit obsessive about getting the details right the first time
• Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
Full Job Posting
Overview
- Review and understand all guest orders, including in-restaurant dining, takeout and delivery
- Distinguish between our guest facing counter pickup window and Taproom orders, expediting accordingly
- Receive, check and pack all guest takeout orders
- Keep a close eye on quality, consistency, and ticket times
- Communicate effectively to both front of house and back of house teams
- Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
- Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
- Replenish sauces, ramekins, and specific containers designated to specific service areas
- Direct and assist food runners in delivering food
- Weekend availability is a MUST
- Organized, thorough, and precise
- Has stamina and loves a high-energy environment
- Communicates well, preferably in both English and Spanish
- Analytical and systematic in their thinking
- Maintains composure under pressure
- Passion for hospitality
- Understanding of ticket times and kitchen metrics
- Previous BOH management or line experience
- FOH management experience a plus
- Must be 18 or older
- Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
- Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
- Are just a little bit obsessive about getting the details right the first time
- Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
About Level99
Private U.S. entertainment venue chain serving adults with interactive challenges, scratch cooking, and craft beverages.
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