Support Hub Team Leader

your opportunity

what we are looking for

your benefits

• When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.
• Your employment experience will include:
• Salary Sacrifice options to increase your take home pay.
• Access to Paylab to help you save on everyday items like groceries, pharmaceutical, automotive services, as well as things like clothing, books, electricals, furniture, and even holidays!
• Opportunities for internal and external professional development.
• Free access to LinkedIn Learning including over 16,000 learning modules.
• A genuine focus on employee health and wellbeing.
• yourWellness program includes free access to Calm & Centr Apps.
• Access to free and confidential counselling sessions for you and members of your immediate family.
• Access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations.
• An environment that genuinely values diversity and cultural capability and is an equal opportunity employer.
• how to apply If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.
• Click “Apply” to submit your application and take the next step in a career where your work truly matters.
• Please paste this link into your browser to view the full position description: https://assets.yourtown.com.au/yourtown.PD.SupportHubTeamLeader
• Contact: Lily Welch | Talent Acquisition Specialist | [email protected]
• yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.
• yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
• At yourtown , everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.

Requirements

• Experience leading and developing administrative, shared services, or business support teams in a fast paced environment.
• Strong people leadership skills, with a proven ability to motivate teams and drive high performance.
• Demonstrated experience improving processes, managing workflows, and delivering quality outcomes.
• Excellent communication and stakeholder management skills, with the ability to build effective working relationships across all levels of an organisation.
• Experience overseeing quality assurance, compliance activities, and service delivery standards.
• Strong problem solving and analytical skills, with the ability to make informed decisions and manage competing priorities.