Support Engineer
Skills
About This Role
Overview
Strong hands-on experience with Linux (Debian/Ubuntu/Red Hat) and Windows Server administration.
Experience
configuring and troubleshooting FortiGate and SonicWall firewalls.
Good understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs, routing, switching).
Knowledge of backup solutions (Veeam, Proxmox Backup, Windows Backup, etc.).
Ability to work independently and handle on-call support when required.
Excellent communication and customer service skills.
Preferred Qualifications
Certifications such as RHCSA/RHCE, MCSA/MCSE, VCP, Fortinet NSE, or SonicWall CSSA.
Experience
with cloud platforms (Azure, AWS, GCP) is a plus.
Knowledge of scripting/automation (Bash, PowerShell, Python) for system administration.
& Experience
Bachelor’s degree in Computer Science, Information Technology, or related field.
3+ years of experience in IT support, system administration, or network security.
Education
- Bachelor's (Preferred)
License/Certification
- UAE Drivers license (Preferred)
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