Supply Chain Program Analyst

Team and role

Core responsibilities

• Document current- and future-state process maps and support stakeholder discovery sessions to capture workflows, pain points, and improvement opportunities.
• Support process re-engineering and gather and document functional business requirements.
• Maintain integrated plans, milestones, dependencies, RAID records, and change logs; support project ceremonies and governance.
• Build dashboards using tools such as Excel, Smartsheet, Power BI, Jira, or Azure DevOps to track delivery performance and trends.
• Identify risks and issues, drive mitigation planning, assign owners, track closure, and escalate service-level risks.
• Prepare executive narratives, pre-reads, decision memos, release readiness updates, and launch communications.
• Improve delivery processes through simplification, automation, and templates; support retrospectives and apply lessons learned.

Qualifications

• Bachelor's degree in Supply Chain, Business, Industrial Engineering, or related field.
• 3–6 years in supply chain, process improvement, or business analysis roles; internships count.
• Strong documentation and process mapping skills, communication, collaboration, adaptability, and ability to work across functions.
• Planning system or enterprise platform experience is a plus; Lean Six Sigma or other process improvement certification is a plus.
• Authorization to work in Canada is required.

Compensation

• Typical hiring range is CAD 71,400–93,800 annually; base pay varies with market location, job-related knowledge, skills, experience, and internal equity.
• Eligible permanent employees may qualify for an annual bonus, subject to program requirements.

Workplace arrangement

• Hybrid arrangement with onsite work at least four days per week.

Benefits

• Benefits may include extended health and dental, mental health plans, paid time off, savings and retirement plan matching, employee discounts, fitness and yoga classes, parenthood top-up, development courses, mentorship, and leadership programs.
• Benefit and incentive eligibility requirements apply.