Senior Technical Program Manager
Role Overview
The organization provides technology platforms and capabilities for global commerce, including checkout, payments, order management, fulfillment, post-purchase experiences, and core commerce platforms.
The team works with Product, Engineering, Architecture, Digital, and Supply Chain to support growth, operational excellence, and global guest experiences.
Key Skills for This Role
Full Job Posting
About lululemon
lululemon makes performance apparel and describes a focus on inclusive, growth-oriented workplaces and positive change.
Commerce & Transactions team
The organization provides technology platforms and capabilities for global commerce, including checkout, payments, order management, fulfillment, post-purchase experiences, and core commerce platforms.
The team works with Product, Engineering, Architecture, Digital, and Supply Chain to support growth, operational excellence, and global guest experiences.
Core responsibilities
- Lead complex cross-functional technical programs and establish measurable outcomes for delivery, reliability, security, performance, readiness, and business value.
- Define program strategy, scope, plans, execution, milestones, and dependencies with Product, Engineering, Architecture, and Operations teams.
- Drive governance, accountability, reviews, decision frameworks, quality gates, and proactive issue resolution.
- Manage technical risks, architectural dependencies, platform constraints, technical debt, resilience, security, and scalability concerns.
- Translate technical concepts and trade-offs into business impacts and facilitate decisions across teams and leadership.
- Coordinate integrations, API and data-contract alignment, end-to-end testing, validation, deployment readiness, observability, operational handoffs, and stabilization.
- Resolve cross-team conflicts, communicate program health and risks, influence investment decisions, and improve program practices.
Qualifications
- Bachelor’s degree in computer science; the provided description ends mid-qualification.
- Advanced technical acumen and deep understanding of solution design and system architecture across multiple components and services.
- Ability to translate organizational objectives into program approaches, align delivery with engineering priorities, and support strategic decisions.
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