successfactors
Supervisor, UX Design
McDonald's
Chicago, USA
Junior · 2–4 years experience
Onsite
Discovered Today
confluencefigma
Role Overview
The Supervisor, Design Operations supports the Experience Design team by improving how design work gets done.
This role focuses on operational execution, process improvement, platform support, and growing exposure to different Design Operations specialties and focus areas.
You will work independently on scoped initiatives with guidance from Experience Design leaders.
Key Skills for This Role
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Full Job Posting
Qualifications
- Successful candidates bring practical operating skills and the mindset to effectively support design teams at scale. Hard Skills Bachelor’s degree in design, communication, HCI, applied social science, or a related field, or equivalent experience. 2–4 years of experience in design operations, research operations, product design, or a related role. Understanding of how design work happens across design, research, product, and engineering. Working knowledge of tools such as Figma, Confluence, UserTesting, and Dscout. Familiarity with AI tools and workflows that support administration, design, and knowledge management. Ability to manage priorities and deliver high-quality work with moderate oversight. Strong organizational, written, and verbal communication skills. Behaviors & Mindsets Applies design thinking and user-centered methods to their work. Identifies gaps, connects dots across teams, and proposes practical solutions. Bias for action, translating direction into execution with strong follow-through. Seeks feedback, listens well, and continuously learns. Thinks in systems, understanding how tools, workflows, and behaviors connect and scale across the organization.
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