Supervisor – Security Operations

Job Description

Core Responsibilities

• Coordinate daily security operations across assigned sites and shifts in line with approved SOPs and post orders.
• Provide on‑shift functional supervision and operational guidance to security officers and contracted security personnel.
• Ensure incident response and escalation is carried out promptly and that incidents are reported within defined timeframes.
• Act as the first operational coordination point during incidents until escalation to IC&CC and the Manager.
• Coordinate with IC&CC, Operational Control, and emergency responders during incidents and drills.
• Conduct routine site inspections and operational checks to identify risks, gaps, and non‑compliance.
• Participate in preparation, review, and implementation of Security Plans and Security Assessments, providing site‑level inputs and risk observations.
• Implement Group Security Action Plans within the assigned area and track execution of assigned actions.
• Participate, coordinate, and organise security drills and exercises as required and support post‑drill evaluations.
• Deliver and organise toolbox talks for contracted security personnel, covering operational updates, incidents, risks, and safety topics.
• Ensure post orders are kept up to date, communicated, and implemented by contracted security personnel.
• Engage in security operations meetings, providing operational updates, risks, and action‑status reports.
• Participate in audits and inspections and ensure close‑out of observations and corrective actions within the assigned area.
• Ensure continuity of operations through proper shift handovers.
• Monitor operational performance and report issues to the Manager.
• Maintain confidentiality of all security‑related operational information.
• Work on a rotational shift basis to ensure 24/7 operational coverage.

People Management Responsibilities

• N/A

Strategic Responsibilities

• N/A

Education

• al and Technical Qualifications:
• Diploma or Bachelor’s degree in Security Management, Criminal Justice, or related field.
• ISPS knowledge & national security requirements

Language Skills

• Very Good in Arabic (Speak, Read and write)
• Very Good in English (Speak, Read and write)
• Years of Experience:
• Minimum of 1-4 Years of Experience with in the same role or Similar
• Nature of Experience:
• Security operations, planning, assessment, emergency response
• Experience in supervising security operations
• Hands-on experience in CCTV monitoring, access control systems, incident handling, emergency response, and security team coordination.
• Experience in preparing incident reports, conducting investigations, and implementing security procedures.