Supervisor, IT Operations

About Company

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Extensive knowledge and understanding of computer systems, software, and database structure/application.
• Must demonstrate leadership ability and team building skills to effectively supervise professional and non-professional staff and interact with all levels of management.
• Ability to understand business needs and conceptualize and implement information systems that support those business strategies.
• Thorough knowledge of departmental procedures, processes and work flows.
• Ability to comprehend the consequences of various problem situations and address them, or refer them for appropriate decision making.
• Ability to interact with others to build consensus and get decisions implemented.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to make competent, independent decisions.
• Ability to maintain confidentiality as appropriate.
• Ability and proficiency in the use of computers and company standard software specific to position.
• Ability to perform other assignments at locations outside the office.
• Ability to work with and empower others on a collaborative basis to ensure success of unit team.
• Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions and employing active listening techniques.
• Ability to effectively present budgetary and/or cost information, and respond to questions as appropriate.
• Ability to establish workflows, manages multiple projects, and meets necessary deadlines.