Sr. Subrogation Claim Representative II - REMOTE

WORKING CONDITIONS

Requirements

• Knowledge of subrogation process.
• Ability to manage multiple priorities and adapt to changing workflow to still meet deadlines and goals are essential.
• Ability to collect and analyze relevant information and based on the analysis make independent and effective decisions.
• Excellent customer service and organizational skills are essential.
• Ability to establish and maintain effective working and client relationships.
• Ability to negotiate with opposing parties and to resolve conflicts in a professional manager.
• Ability to maintain confidentiality as appropriate.
• Excellent oral and written communication skills with the ability to effectively communicate with providers, attorneys, agents, company leadership and policyholders.
• Ability to function effectively in a multi-functional team environment.
• Advanced knowledge of medical and legal terminology.
• Extensive knowledge of the applicability of relevant laws and regulations.
• Extensive knowledge of the appropriate laws, regulatory authorities, industry trends and their impact.
• Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies.
• Demonstrated superior judgment and analytical abilities.
• Ability to prepare periodic reports as requested.
• Ability to research workers compensation and subrogation laws, regulations or specific issues, in order to offer guidance or direction to others.
• Ability to comprehend the consequences of various problem situations and address them.
• Ability to take a lead role and/or assist in training and mentoring others.
• Demonstrated expertise and superior ability in managing and resolving complex subrogation claims.
• Demonstrated leadership abilities.