Supervisor Housekeeping

About the Role

Le Meridien is seeking a Supervisor-Housekeeping to join its team. This full-time role involves overseeing the cleanliness and quality standards of guest rooms and public areas, ensuring an exceptional experience for all guests. The Supervisor will play a key role in coordinating daily housekeeping operations and supporting management activities.

Key Responsibilities

• Inspect guest rooms, public areas, and facilities such as the pool after cleaning to ensure adherence to quality standards.
• Manage daily housekeeping activities, including running sold room reports, verifying room status, identifying discrepant rooms, prioritizing cleaning schedules, and updating the status of departing guest rooms.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments to ensure smooth operations.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the team.
• Communicate relevant issues and updates to the next shift and complete all required paperwork.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Ensure compliance with all company, safety, and security policies and procedures, reporting any maintenance problems, safety hazards, accidents, or injuries.
• Maintain a professional appearance and uniform, protect company assets, and ensure confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.

Physical Requirements

• Ability to move, lift, carry, and place objects weighing up to 55 pounds independently, and over 55 pounds with assistance.
• Capability to push and pull loaded housekeeping carts and other work-related machinery over various surfaces.
• Frequent reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, kneel, or walk for extended periods throughout a work shift.
• Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination.

Qualifications and Experience

• Education: High school diploma or equivalent.
• Related Work Experience: At least 1 year of experience in a related field.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None required.

Required Skills

• Clear and professional communication skills, both verbal and written.
• Ability to develop and maintain positive working relationships with colleagues.
• Proficiency in using computers and/or point-of-sale systems to enter and locate work-related information.
• Ability to read and visually verify information in various formats.

Application Process

Candidates who meet the above requirements are encouraged to apply. This role offers an opportunity to contribute to a dynamic hospitality environment.

Qualifications

• Education: High school diploma or equivalent.
• Related Work Experience: At least 1 year of experience in a related field.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None required.
• Required Skills
• Clear and professional communication skills, both verbal and written.
• Ability to develop and maintain positive working relationships with colleagues.
• Proficiency in using computers and/or point-of-sale systems to enter and locate work-related information.
• Ability to read and visually verify information in various formats.