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At Your Service Agent

Le Meridien
Doha, QAT
Onsite
Discovered 4 days ago
Guest serviceGuest request handlingGuest experienceOperational reportingLocal area knowledgeSafety and quality standards

Full Job Posting

Position summary

Deliver services that make guests' stays memorable, handling needs throughout check-in, check-out, and the broader guest experience.

Guest Experience Experts take initiative, move around their work area, and handle operational needs, requests, reports, and local information.

Responsibilities

  • Process operational needs and address guest requests.
  • Complete reports and share highlights of the local area with guests.
  • Follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
  • Maintain professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.

Preferred qualifications and physical demands

  • High school diploma or GED equivalent is preferred; no related work or supervisory experience is specified as needed.
  • No license or certification is specified.
  • The role involves standing, sitting, or walking for extended periods and handling objects up to 10 pounds without assistance.

Work setting

  • The work involves moving about the guest service space and performing hands-on duties.

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