Supervisor, Facility Management Operations
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Key skills for this role
About the Role
Supervise facility management operations, ensuring client satisfaction, vendor performance, and service delivery while maintaining health and safety standards.
Key Skills for This Role
Full Job Posting
Position Title-Supervisor, Facility Management Operations
Reports to-
Job Purpose
The main purpose of the Supervisor, Facility Management Operations position is to execute, control and overview all site activities related to AMHEC supplied services.
Duties
- and Responsibilities
- Act as focal point for AMHEC clients against all their requirements and demands. Attend the same on time.
- Supervise all operation activities within assigned project and site’s locations, maintaining customer satisfaction in a cost-effective manner.
- Build and maintain strong relationship with clients and be always customer oriented.
- Monitor third party vendor and suppliers’ performance against supplied services, communicate the same to Supervisor, Procurement Planning and Performance Management, review and approve purchase requests related to conformity against their submitted invoices.
- Frequently paying site visits to monitor services provided to client. Review action items and facilitate action against the same in timely manner.
- Arrange periodic meetings with assigned client(s) handled, survey their comments, and report their remarks against supplied services from AMHEC side.
- Monitor site movement, attend, and join site move team as required, to assure smooth movement.
- Maintain record for equipment/assets movement mob & de-mob history, standby and ready to move.
- Maintain record on equipment/assets certification, renewals, and work closely with fleet team on scheduled inspections.
- Act immediately against emergencies received from site locations, being proactive and prepared for all operational scenarios.
- Review, audit and approve service tickets/timesheets of given site services, follow closely on submission to Sales & AR team for invoicing process.
- Attend client/sales meetings if required for new orders.
- Assure all new mobilization are match to Sales order, PO in hand.
- Review and approve material requests, and purchase requests.
- Leads, directs, evaluates, and develops the Facility Management Operations team to ensure that the objectives are reached.
- Performs miscellaneous tasks as assigned by his/her direct manager.
HSE Responsibility
- Identifies any Health, Safety or Environmental risks and recommends and implements measures and solutions to mitigate these risks.
- Complies with established health and safety guidelines and procedures and ensures the health, safety and welfare of self and others.
- Identifies and reports to management any Health, Safety or Environmental risks and makes suggestions to address these risks and cooperate with his/her supervisor’s instructions.
QHSE Authority
- Contribute to the QMS: to contribute to the effectiveness of the quality management system (QMS) by implementing processes in accordance with their roles and responsibilities.
- Participate in Training and Apply Competence: to participate in training programs to develop and maintain the necessary competence for their roles, and to apply their competence to perform work activities and contribute to the effectiveness of the QMS.
- Follow Procedures and Control of Production and Service Provision: to follow documented procedures and work instructions relevant to their work.
- Report Changes and Nonconformities: to report any changes in their work environment or processes that could affect the conformity of AMHEC's products or services, report any nonconformities and suggest corrective actions to prevent their recurrence.
Qualifications
- Bachelor’s Degree preferably Engineering degree holder (Electrical, Mechanical or Civil) or equivalent.
- 3-5 years’ experience in a similar position.
- English language fluency is a must, Arabic language is a plus.
- Previous experience in the KSA &/or GCC is a plus.
- Computer proficiency, including MS Office applications and ERP.
- Ability to recognize opportunity for improvement.
- Oil & Gas field service experience is an advantage.
Working Conditions
- Nature of work may require working beyond standard working hours.
Physical/Travel Requirements
- Travel (up to 60%) within the Kingdom of Saudi Arabia to AMHEC’s sites, yards and branches.
- Prolonged periods sitting at a desk and working on a computer.
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