Supervisor
Role Overview
Join the JD Sports retail team at the Coquitlam Centre location in Coquitlam, BC.
Support customer experience, team development, and operational excellence.
Key Skills for This Role
Full Job Posting
Role overview
Join the JD Sports retail team at the Coquitlam Centre location in Coquitlam, BC.
Support customer experience, team development, and operational excellence.
Workplace and job details
- Workplace is on-site at Coquitlam Centre.
- Job type is full-time, permanent.
- Pay is $19.49–$21 per hour.
Key duties
- Maintain high customer satisfaction through knowledge of products and trends.
- Train and coach sales associates and support team growth.
- Achieve business results and key performance indicators.
- Deliver sales, customer experience, merchandising, visual, and operational expectations.
- Partner with customers, sales associates, and store leadership.
- Support store initiatives, community outreach, and an inclusive work environment.
- Perform managerial tasks such as scheduling, inventory maintenance, and employee performance evaluation.
Skills and experience
- At least 1–2 years of retail management or keyholder experience.
- Experience supervising, training, and coaching sales associates.
- Passion for and knowledge of streetwear and sneaker culture.
- Confident customer engagement and strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
- Resourcefulness in a changing omnichannel retail environment; high ethics, values, integrity, and trust.
- Flexible availability for nights, weekends, and holidays.
About JD Sports
JD Sports is a global sports, fashion, and outdoor retailer with stores across Canada.
The company emphasizes authentic brands, an inclusive work culture, and a premium retail experience.
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