Assistant Store Manager
Role Overview
Assistant Store Manager role with JD Sports at Willowbrook Mall, British Columbia.
The role supports customer experience, team development, sales growth, and store operational excellence.
Key Skills for This Role
Full Job Posting
Role overview
Assistant Store Manager role with JD Sports at Willowbrook Mall, British Columbia.
The role supports customer experience, team development, sales growth, and store operational excellence.
Workplace and job type
- Workplace is on-site at Willowbrook Mall.
- Full-time, permanent position.
Salary
- Salary is $45,000–$50,000 per year.
Key responsibilities
- Coach and motivate the team to deliver excellent customer experiences and drive sales.
- Maintain customer satisfaction through strong product knowledge; train and develop associates through coaching and feedback.
- Generate business results and achieve key performance indicators.
- Deliver sales, customer experience, merchandising, visual, and operational expectations.
- Partner with customers, sales associates, and store leadership; support initiatives with the Store Manager.
- Stay current on products and trends and share expertise to fit customer needs.
- Grow the business through community outreach and foster a positive, inclusive environment.
- Support scheduling, inventory maintenance, and employee performance evaluation.
Skills and experience
- Minimum 2 years of retail experience.
- Experience supervising, training, and coaching sales associates.
- Passion for and knowledge of streetwear and sneaker culture.
- Confidence engaging customers and delivering an elevated experience.
- Strong cognitive and mathematical skills, including problem analysis, decision-making, and financial analysis.
- Flexible availability for nights, weekends, and holidays.
- Adaptability in a changing omnichannel retail environment; high ethics, integrity, and trust.
About JD Sports
JD Sports is a global sports, fashion, and outdoor retailer focused on delivering premium brand experiences.
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