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Supervisor Amazon

Xoom Delivery Services
Dubai, UAE
Full-time
Onsite
Discovered 2 weeks ago
Amazon Now operationsTeam managementCommunicationAttendance and productivity KPIsExcelGoogle Sheets

Full Job Posting

Role overview

Xoom Delivery Services LLC is hiring a Point of Contact (POC) to manage Amazon Now operations.

Responsibilities

  • Manage day-to-day Amazon Now operations.
  • Supervise and coordinate Delivery Associates.
  • Monitor attendance, login hours, and productivity.
  • Ensure daily order and operational targets are achieved.
  • Handle rider and Delivery Associate concerns and operational issues.
  • Coordinate with Amazon and internal management teams.
  • Prepare daily operational reports and performance updates.
  • Ensure compliance with Amazon SOPs and company policies.

Requirements

  • Previous Amazon or Amazon Now operations experience is preferred.
  • Strong team-management and communication skills.
  • Good knowledge of attendance, productivity, and operational KPIs.
  • Ability to handle pressure and resolve ground-level issues.
  • Good knowledge of Excel or Google Sheets.

Work location

  • Work location is in person.
  • The description says the role manages Amazon Now operations in Abu Dhabi and also says candidates should be willing to work in Dubai.

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