workday
Studio Traffic and Resource Manager
Williams Lea
London, GBR
Full-time
Manager · 2–3 years experience
Hybrid
GBP 40000-45000 / year
Discovered 2 days ago
Full Job Posting
Key Responsibilities:
- Manage the day-to-day planning, allocation, and optimisation of creative resources across multiple clients, projects, and channels, ensuring work is assigned according to priorities, deadlines, availability, and skill sets.
- Coordinate project workflow from brief through to delivery, partnering with Project Management, Client Services, Creative, and Production teams to ensure projects progress efficiently, resources are effectively utilised, and delivery risks are proactively managed.
- Maintain visibility of studio capacity, utilisation, workload forecasts, and project status, providing regular updates and resolving resource conflicts to support on-time delivery across a diverse media mix.
- Act as the central point of contact for studio scheduling and prioritisation, building strong relationships across teams, managing expectations, and facilitating effective communication between stakeholders.
- Ensure adherence to quality standards, processes, and operational procedures while promoting best practices, continuous improvement, and the effective use of resource management and project tracking tools.
- Support the Creative Operations Director in driving operational efficiency, enhancing studio processes, and identifying opportunities to improve resource planning, productivity, and overall studio performance.
- Key Competencies:
- Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong stakeholder management, communication, negotiation, and organisational skills.
- Calm, adaptable, and solutions-focused, with the ability to perform effectively under pressure.
- Commercially aware, with a solid understanding of agency operations and resource management.
- Confident influencing stakeholders and constructively challenging priorities where required.
- High attention to detail, with a commitment to operational excellence and quality delivery.
Key Requirements:
- 2-3 years' experience in a Creative Studio environment within a creative, marketing, or advertising agency in a similar role.
- Strong understanding of creative and production processes, with experience supporting integrated campaigns across digital, print, presentations, video, editing, and motion graphics.
- Advanced knowledge of resource management, capacity planning, scheduling, and production workflows.
- Experience managing both permanent and freelance creative resources.
- Proficiency in workflow and project management tools; experience with Monday.com is preferred.
- Using AI in your application
- We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.
- To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.
- Rewards and Benefits
- We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
- You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
- Equality and Diversity
- The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
- If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected] (we do not accept applications to this email address).
- View our Privacy Notice https://www.williamslea.com/privacy-statement
Preferred Qualifications
- Proficiency in workflow and project management tools; experience with Monday.com is preferred.
About Williams Lea
Business Support Services7000 employeesFounded 1820
Global provider of business-critical support and outsourcing services.
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