Studio Manager

Full Job Description

Administration & Operations

• Manage daily studio operations and ensure smooth running of classes
• Maintain accurate records of registrations, attendance, and payments
• Track enrollments for both adult and children’s classes
• Oversee studio scheduling and booking systems

Client Communication & Lead Management

• Manage client communication across multiple platforms including WhatsApp, email, website forms, and social media
• Handle inquiries, manage leads, and convert them into bookings
• Proactively follow up with current and potential clients
• Keep client information organized and up to date, including tracking inquiries and follow-ups
• Ensure timely, professional, and friendly communication at all times

Scheduling & Coordination

• Proactively manage the studio calendar (classes, private lessons, events)
• Coordinate schedules with instructors and freelancers
• Resolve scheduling conflicts efficiently

Marketing, Social Media & Community Building

• Support social media activity (content coordination, posting, basic responses)
• Contribute ideas for content, promotions, and campaigns
• Assist in promoting classes, workshops, and studio events
• Support initiatives to increase client engagement and retention
• Help build a strong studio community by engaging with clients, encouraging participation, and fostering a welcoming and inclusive atmosphere
• Support the organization of social events, showcases, and community-driven activities to strengthen client relationships

Team Coordination

• Act as the main point of contact for instructors and freelance teachers
• Support onboarding and coordination of staff

Studio Environment

• Ensure the studio is clean, organized, and welcoming
• Support events, workshops, and studio activities

Essential

• Proven experience in administration or studio management
• Excellent English communication skills (written and verbal)
• Strong organizational and multitasking abilities
• Experience managing client communication across multiple channels
• Independent, proactive, and solution-oriented

Preferred

• Background in ballroom, Latin, or commercial dance, including ability to teach several weekly classes
• Experience in a dance, fitness, or creative environment
• Familiarity with CRM, booking systems, or social media platforms
• Nice to have: Familiarity with taking payments using platforms such as Ziina

Skills

• Customer service excellence
• Time management and attention to detail
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment

Salary

Work Schedule

• Candidates should be flexible with working hours, including evenings and weekends as part of the schedule.
• Approximate working days and hours:
• Sunday: 09:00 – 17:00
• Monday – Thursday: 14:00 – 22:00
• Friday: 12:00 – 20:00

Benefits

• Visa/health insurance
• Free access to dance classes outside working hours
• Yearly performance-based bonus
• Pay: AED4,000.00 - AED7,000.00 per month