Dance Studio Manager
Skills
About This Role
Full Job Description
Swing Studio is looking for a highly organized and proactive **Studio Manager** to oversee daily operations, client communication, and support the growth of our dance studio.
This role is ideal for someone with strong administrative skills, excellent communication and community-building abilities, and a background in dance—especially ballroom, Latin, or commercial styles.
Administration & Operations
- Manage daily studio operations and ensure smooth running of classes
- Maintain accurate records of registrations, attendance, and payments
- Track enrollments for both adult and children’s classes
- Oversee studio scheduling and booking systems
Client Communication & Lead Management
- Manage client communication across multiple platforms including WhatsApp, email, website forms, and social media
- Handle inquiries, manage leads, and convert them into bookings
- Proactively follow up with current and potential clients
- Keep client information organized and up to date, including tracking inquiries and follow-ups
- Ensure timely, professional, and friendly communication at all times
Scheduling & Coordination
- Proactively manage the studio calendar (classes, private lessons, events)
- Coordinate schedules with instructors and freelancers
- Resolve scheduling conflicts efficiently
Marketing, Social Media & Community Building
- Support social media activity (content coordination, posting, basic responses)
- Contribute ideas for content, promotions, and campaigns
- Assist in promoting classes, workshops, and studio events
- Support initiatives to increase client engagement and retention
- Help build a strong studio community by engaging with clients, encouraging participation, and fostering a welcoming and inclusive atmosphere
- Support the organization of social events, showcases, and community-driven activities to strengthen client relationships
Team Coordination
- Act as the main point of contact for instructors and freelance teachers
- Support onboarding and coordination of staff
Studio Environment
- Ensure the studio is clean, organized, and welcoming
- Support events, workshops, and studio activities
Essential
- Proven experience in administration or studio management
- Excellent English communication skills (written and verbal)
- Strong organizational and multitasking abilities
- Experience managing client communication across multiple channels
- Independent, proactive, and solution-oriented
Preferred
- Background in ballroom, Latin, or commercial dance, including ability to teach several weekly classes
- Experience in a dance, fitness, or creative environment
- Familiarity with CRM, booking systems, or social media platforms
- Nice to have: Familiarity with taking payments using platforms such as Ziina
Skills
- Customer service excellence
- Time management and attention to detail
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
Salary
AED 4,000 – AED 7,000 per month (depending on experience), full-time
Work Schedule
- Candidates should be flexible with working hours, including evenings and weekends as part of the schedule.
- Approximate working days and hours:
- Sunday: 09:00 – 17:00
- Monday – Thursday: 14:00 – 22:00
- Friday: 12:00 – 20:00
Benefits
- Visa/health insurance
- Free access to dance classes outside working hours
- Yearly performance-based bonus
- Pay: AED4,000.00 - AED7,000.00 per month
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