Strategy & Experience Lead / Strategy & Experience Associate

Lead and craft responses to inbound RFPs and briefs from governments, corporates and luxury brands.

Proactively identify and pursue new business opportunities across ember's two divisions.

Own the end-to-end pitch process: from brief interpretation and strategic framing to proposal writing, deck design and presentation.

Develop compelling, beautifully designed pitch decks that reflect ember's cinematic aesthetic and strategic depth.

Build and maintain relationships with key decision-makers across target sectors.

Contribute to the development of ember's commercial pipeline and growth strategy.

Lead experience and journey strategy for clients; defining what an experience should feel like, how it should flow, and what it should leave behind.

Contribute to commercial strategy conversations, identifying growth opportunities and strategic directions for both clients and ember itself.

Translate complex briefs and ambiguous challenges into clear, actionable strategic frameworks.

Support and evolve ember's own brand strategy: articulating and refining our vision, mission, brand essence and positioning as the business grows.

Develop brand marketing thinking for clients, helping them identify how to communicate their offering to the right audiences.

Ensure strategic consistency across all touchpoints, from client-facing materials to internal documents.

Develop bespoke itineraries and experiential journey concepts for clients across ember Journeys and Studio ember.

Bring strategic thinking to the product curation process, ensuring experiences are not just beautiful but purposeful, narratively coherent and aligned with client objectives.

Collaborate with the product team to shape new journey collections and thematic experiences.

Design and produce client-ready decks, proposals and presentations to a high standard using Keynote at minimum, with Adobe Creative Suite or equivalent strongly preferred.

Ensure all creative outputs are visually polished, brand-aligned and worthy of the clients we serve.

Bring an editorial eye to everything you produce.