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Strategic Account Manager

Zimmer Biomet
Riyadh, KSA
Full-time
Mid-Senior
Onsite
Discovered 2 weeks ago
Strategic account managementBusiness developmentProject managementHealthcare industryHospital clinical pathways and patient journeysChange management

Full Job Posting

About Zimmer Biomet

Zimmer Biomet describes itself as a global medical technology company focused on mobility and improving lives through its products and technologies.

The company highlights development opportunities, employee resource groups, flexible working, wellness incentives, recognition, and inclusion.

Role Overview

Strategic Account Managers use healthcare value-chain knowledge and cross-disciplinary experience to partner with hospital management and clinical teams.

The role supports complex transformational change, innovative strategies, and streamlined patient-focused care pathways.

The manager analyzes strategic customers' business problems and delivers services intended to improve productivity, quality, and competitiveness.

Main Duties

  • Build professional relationships with key personnel in assigned accounts and coordinate company resources to meet account objectives.
  • Achieve assigned profitable sales-volume targets and strategic objectives.
  • Lead joint account planning for mutual performance objectives, financial targets, and one- and three-year milestones.
  • Assess customer needs and lead solution development with hospital stakeholders and internal teams.
  • Develop improvement plans and cost-benefit solutions; manage end-to-end projects that deliver quantified economic value.
  • Map clinical pathways and patient journeys, and assess population health trends and their effects on outcomes.
  • Support transformational change, growth strategies, patient-focused pathways, and hospital operations optimization.
  • Drive analytics on clinical, operational, and financial outcomes.

What Makes You Stand Out

  • Project management, planning, coordination, communication, influencing, relationship building, milestone delivery, issue resolution, and risk management.
  • Partnering, collaboration, customer and business focus, and strong analytical skills.
  • Understanding of quality and regulatory requirements.
  • Strong communication and presentation skills, including interaction across multinational groups and hierarchy levels.

Background

  • More than five years of demonstrable experience, including relevant business development experience.
  • Healthcare industry knowledge or experience and experience engaging hospital clinical leaders, staff, C-suite, senior management, or other stakeholders.
  • Experience working and communicating in international environments; matrix-organization experience is preferred.
  • Ability to develop strategy and carry it through detailed implementation and results delivery.
  • Demonstrable program management skills, including planning, coordination, communication, influencing, relationship building, milestones, issue resolution, and risk management.
  • Experience in change management.

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