Stores Controller

As a Stores Controller, you will oversee the secure, accurate, and efficient movement of goods into and throughout the hotel. You will ensure all deliveries are received, recorded, stored, and issued in strict accordance with Hilton’s purchasing, procurement, and inventory control standards, supporting seamless operational excellence across the hotel.

Your responsibilities will include the following, executed to the highest professional standards:

Receive, verify, and distribute all goods and deliveries to the appropriate departments and storage locations

Maintain precise records of all incoming and outgoing stock, ensuring full traceability and compliance

Monitor inventory levels and identify slow moving items to support effective purchasing and cost control

Raise purchase orders through the approved online procurement system in line with established procedures

Maintain exclusive control of the hotel’s central stores, including stock issuance, delivery coordination, and inventory counts

Adhere rigorously to all health and safety procedures, with particular focus on food and beverage compliance

Support Team Members, Managers, and the wider Food and Beverage operation through effective collaboration

Deliver a consistently professional and service oriented experience to internal customers and, where applicable, hotel guests

What are we looking for? A Stores Controller within Hilton’s luxury portfolio operates with integrity, precision, and a service driven mindset—working collaboratively to support the highest operational and guest experience standards. To succeed in this role, you will demonstrate the following:

A positive, professional attitude with strong interpersonal and communication skills

A genuine commitment to delivering exceptional internal service standards

Impeccable grooming and professional presentation

Flexibility to adapt confidently to a variety of operational demands

The ability to perform effectively both independently and as part of a high performing team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in stores or inventory management, with direct responsibility for stock control

A relevant degree in Management, Finance, or a related business discipline

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.