Store Manager

Job description

Key Responsibilities

• Ensure the delivery of high levels of customer service by the entire store team.
• Develop and implement strategies to attract new customers, increase store traffic, and enhance profitability.
• Monitor brand performance, review stock levels, and track best-selling and slow-moving items to inform sales strategies.
• Ensure compliance of subordinates with company policies, procedures, and standards, including financial, personnel, security, sales, and record-keeping practices.
• Coach, train, and mentor store teams to improve customer service through product knowledge and retail understanding.
• Adhere to all Company Health & Safety, Security, and Compliance policies, escalating concerns promptly.
• Plan, organize, and execute in-store processes, including cash handling, stockroom management, and stock-take administration.
• Provide analytical feedback to Operations, Buying, and Planning Departments regarding products, ranging, pricing, competitive activities, and market opportunities.

Qualifications and Experience

• 2-5 years of experience in a relevant role.
• Demonstrated ability to maximize business performance.
• Good understanding of key customer segments and the ability to guide teams in understanding them.
• Ability to identify critical paths and proactively engage stakeholders for timely decision-making.
• Capable of making difficult decisions and discerning when to delegate upwards.

Work Environment

• Join a diverse team of over 50,000 colleagues guided by a shared Leadership Model. Majid Al Futtaim fosters a collaborative environment focused on creating positive experiences.

Application Process

• If you meet the qualifications and are ready to contribute to a leading retail and entertainment group, we encourage you to apply.