Store Manager | Emirati Talent

Job Title

Role Summary

Role Profile

• Implement supermarket strategies, policies, and operational plans in alignment with MAF Retail objectives, collaborating closely with Head Office and Corporate teams.
• Drive commercial performance through analysis of sales, profitability, and operational metrics, while identifying opportunities to enhance revenue and optimize costs.
• Ensure effective merchandise and inventory management, including stock availability, pricing consistency, waste reduction, and minimization of shrinkage.
• Partner with Merchandising and Department Heads to maintain attractive product displays, efficient stock replenishment, and timely delivery of merchandise.
• Oversee supermarket service functions, including asset maintenance, hygiene, health & safety compliance, and adherence to customer service standards.
• Lead and develop the supermarket team by setting performance objectives, providing feedback, coaching, and supporting talent development initiatives.
• Identify training and manpower requirements, coordinate learning initiatives, and implement on-the-job training to build team capabilities.
• Ensure compliance with MAF Retail’s corporate policies, operational procedures, and continuous improvement initiatives to support sustainable business growth.

Requirements

• Achieve strong financial performance including turnover, net profit, margins, and transaction growth.
• Minimize waste and shrinkage while ensuring effective inventory control and product availability.
• Maintain high standards of merchandising, stock quality, and overall product availability.
• Drive customer satisfaction, operational health index (OHI) results, and service excellence.
• Ensure compliance with hygiene, safety, and security standards across all supermarket operations.
• Develop human capital through effective leadership, coaching, training, and retention strategies, supported by strong communication, negotiation, and problem-solving skills.

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.