Stewarding Manager
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About the Role
Responsible for training and managing the Back of House team, ensuring cleanliness, compliance with health regulations, and developing revenue opportunities.
Key Skills for This Role
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Overview
- As a Chief Steward, you are responsible for training, supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience.
- A Chief Steward will also be required to manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently, and is moved, stored, and available when needed.
- Specifically, you will be responsible for performing the following tasks to the highest standards:
- Run the Back of House Department efficiently and to consistent high standards
- Manage, train and develop the Back of House team
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Ensure the flow and supply of operating equipment's meets bar, banqueting and restaurant requirements
- Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
- Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
- Identify and develop new revenue opportunities
- Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
- Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
- Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
- Assist in the location, movement and storage of operational equipment
- Assist in the stock take of equipment and other items as required
- Work with all departments to ensure items that are required for service are available when needed
- Ensure team members adhere to all Health and Safety and Hygiene Regulations
- Carry out any other reasonable task set by the Hotel's Management
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