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Staff Product Manager

Klue Inc.
Vancouver, CAN
Full-time
Onsite
Discovered 3 weeks ago
Product strategyProduct roadmap ownershipAI product developmentAI toolsModel quality evaluationProduct discovery

Full Job Posting

Role overview

The Staff Product Manager reports to the VP Product and works with dedicated engineering and design teammates, as well as Marketing, Sales, and customers.

Own the strategy, roadmap, quality bar, and commercial outcome for an AI-first product.

The stated mission is to double product revenue within 12 months by building a product customers return to, Sales can sell independently, and the market hears about.

Responsibilities

  • Own product strategy and roadmap priorities; make and explain trade-offs to product and executive leadership.
  • Set a shipping rhythm with engineering and design and deliver visible product improvements.
  • Run customer discovery, turn feedback into prioritized decisions, and use evidence to guide roadmap choices.
  • Define AI model quality standards and evaluations with engineering; adjust plans as technical capabilities shift.
  • Guide marketing positioning, enable Sales to run product conversations, and partner with Demand Gen on pipeline.
  • Bring sales blockers back into roadmap decisions and own product quality and commercial outcomes.

What the candidate brings

  • Must have taken a product or major product line from zero to real revenue and be able to discuss mistakes and lessons learned.
  • Must build with AI tools daily and understand what models can and cannot do today.
  • Must have owned or been accountable for a business number and be experienced with pricing, packaging, and go-to-market as part of product work.
  • Must have built products for enterprise buyers where users and buyers are different people.
  • Must make decisions with incomplete information and change course quickly when evidence warrants.
  • Must conduct customer discovery directly and regularly.

Success measures

Target product revenue doubles within 12 months.

A substantially improved product version ships within two weeks, with increased usage and customers requesting more.

Product retention improves year over year, and churn reasons are traceable to product decisions or deliberate trade-offs.

The product generates its own pipeline and Sales can deliver the pitch without product-manager involvement.

A regular discovery cadence links customer feedback to what gets built.

AI evaluations and a defined quality bar are established, with output quality improving.

The product manager operates independently of VP Product on day-to-day details and escalates hard decisions with recommendations.

Additional experience

  • Experience with a competitive intelligence product is listed as a nice-to-have; the source description is truncated during this section.

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