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Staff Engineer - Machine Learning
Freshworks
Bengaluru, IND
Full-time
Senior · 9+ years experience
Onsite
Discovered 1 weeks ago
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Key Skills for This Role
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Skills
- Core Programming: Expert-level Object-Oriented Programming (OOP) expertise in Python and Java.
- ML & Deep Learning Frameworks: Mastery of industry-standard ML libraries and Deep Learning frameworks, including PyTorch, Keras, TensorFlow, and TFServing.
- Foundational Engineering: Deep, advanced understanding of Data Structures, Algorithms (DSA), and complex, distributed System Design.
- Cloud & Infrastructure: Hands-on knowledge and proficiency with Cloud infrastructure and services (AWS highly preferred) for large-scale data processing and ML model hosting.
- Analytical Problem Solving: Exceptional analytical and debugging skills with a relentless focus on algorithmic optimization, resource efficiency, and resolving bottlenecks in distributed systems.
- Please note this is a hybrid role from Bengaluru that requires an in-office presence 3 days / week (Tue-Thu).
- At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
- Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
- There’s another option. Freshworks. With a fresh vision for how the world works.
- At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
- Fresh vision. Real impact. Come build it with us.
Qualifications
- Experience: 9+ years of progressive, highly relevant experience in software engineering and machine learning development.
- Production Excellence: A proven, demonstrable track record of successfully architecting, building, and productionizing complex Machine Learning solutions at an enterprise scale.
- MLOps Mastery: Deep, practical experience with modern MLOps practices, ensuring seamless, automated, and secure model transitions from development and training into production environments.
- Education: A Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Mathematics, or a related quantitative field.
- Core Programming: Expert-level Object-Oriented Programming (OOP) expertise in Python and Java.
- ML & Deep Learning Frameworks: Mastery of industry-standard ML libraries and Deep Learning frameworks, including PyTorch, Keras, TensorFlow, and TFServing.
- Foundational Engineering: Deep, advanced understanding of Data Structures, Algorithms (DSA), and complex, distributed System Design.
- Cloud & Infrastructure: Hands-on knowledge and proficiency with Cloud infrastructure and services (AWS highly preferred) for large-scale data processing and ML model hosting.
- Analytical Problem Solving: Exceptional analytical and debugging skills with a relentless focus on algorithmic optimization, resource efficiency, and resolving bottlenecks in distributed systems.
About Freshworks
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