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Staff Customer Qualification Engineer - 2276

Kioxia
Folsom, USA
Full-time
Senior · 7+ years experience
Hybrid
USD 115470-192440 yearly / year
Discovered 1 months ago
PythonPowerShellBashWindowsLinuxPCIe

Full Job Posting

Responsibilities

  • Manage complex qualification infrastructure from multiple customers
  • Plan and drive execution of customer qualifications according to schedule
  • Work with the Product Support lead to ensure alignment of tasks
  • Perform failure triage on any issues found during qualifications
  • Manage issues in defect tracking systems
  • Drive issues to resolution in a timely manner
  • Write test status reports on a regular basis
  • BS degree in computer engineering or equivalent field with 7+ years hands-on technical experience with SSDs or related storage devices
  • Advanced understanding of computer system architecture fundamentals
  • Platform-level troubleshooting skills to include run/break/fix capabilities and issue isolation
  • Experience triaging issues in Windows and/or Linux server operating systems
  • Experience developing Python/PowerShell/Bash scripts for cross-team usage
  • Familiar with data manipulation/analysis (spreadsheets or more advanced tools)
  • Good technical communication skills providing both detail and clarity in complex scenarios

Preferred

Experience with PCIe/NVMe protocols, including analyzer and power measurement tools

Experience with SSD performance measurement tools and methodologies

Experience with OCP Datacenter NVMe SSD specifications and SSD test system usage

Experience engaging with stakeholders of a product development organization

Req#2276; #LI-JV1

The expected salary for this position is $115,470.00 - $192,440.00. At KIOXIA, we value the following:

Investment in you Offering opportunities for career growth and personal development training

Offering opportunities for career growth and personal development training

Open-minded management Empowering employees by listening and responding to ideas, issues, and approaches

Empowering employees by listening and responding to ideas, issues, and approaches

Flexible work-life balance Offering a generous PTO allotment, holiday shutdown, and flexible work options

Offering a generous PTO allotment, holiday shutdown, and flexible work options

Variety of cultures, perspectives, backgrounds and experiences of all our team members Through our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all

Through our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all

Benefits for our team members Excellent medical and non-medical benefits, 401(k) matching, pet insurance

Excellent medical and non-medical benefits, 401(k) matching, pet insurance

KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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